Low Rise Warranty Inspector

3 months ago

Ottawa, Canada Claridge Homes Full time

At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio
Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.
Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.

WARRANTY INSPECTOR

between sites may be required, in which case a mileage claim can be submitted.

Reporting to the Warranty Foreman, the Warranty Inspector will:

- Assess warranty claim forms as scheduled by the warranty coordinator
- Provide information to homeowners regarding the Tarion warranty coverage
- Ensure paperwork, photos and reports are completed and filed electronically in a timely manner
- Assess emergency calls or other items as scheduled by the warranty coordinator
- Designate repairs to the appropriate party (trade or technician)
- Write out scope of work for repairs to ensure all information is communicated in detail
- Work with the construction team and trade partners as needed to ensure a positive customer experience
- Additional tasks may be assigned

**Knowledge/Skills/Abilities**:

- Understanding of new home construction terminology and the Ontario Building Code is essential
- Previous experience in new home warranty and understanding of the Tarion Construction Performance Guidelines would be an asset
- Proficiency in English
- Must be able to use computer technology to upload photos and written reports
- Excellent customer service skills in dealing with homeowners
- Ability to coordinate multiple tasks in a positive manner
- Punctual, reliable, with an excellent work ethic is paramount

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