Group Sales Manager

4 months ago

NiagaraontheLake, Canada Bass Pro Shops Full time

**Position summary**:
Supervises the Boat Sales Department within the store to include merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.

**Position responsibilities**:

- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
- Meet or exceed all financial plans as set by the Company
- Execute all Sales plans as directed by the Company
- Opens and Closes the Store
- Has “Manager on Duty” responsibilities
- Maintain planograms as set by the Corporate Office
- Staff the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment
- Resolves customer and associate issues
- Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems
- Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:

- identifying and evaluating customers' needs
- making product recommendations based off this analysis
- promoting programs including, but not limited to In store customer satisfaction surveys and In-Store Pick-up

**Education and/or Experience**

Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.

**Mathematical Skills / Reasoning Ability**

Ability to calculate figures and amounts such as discounts, commissions and percentages. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of other financial, legal and technical information.

**Communication Skills**

Ability to read and analyze certain reports. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from Managers, associates, customers and the general public. Ability to conduct meetings and presentations to groups.

**Other Knowledge, Skills and Abilities**

Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.

Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.

Demonstrated use of Team concept of Management.

**Physical Requirements**

To accomplish the essential functions of this job, Incumbent will be required to:

- Constantly stand and/or walk during shift
- Constantly communicate with others to exchange information
- Constantly repeat motions that may include the wrists, hands and/or fingers.
- Constantly assess the accuracy, neatness, and thoroughness of the work assigned
- Occasionally ascend or descend ladders, stairs, step stools, etc
- Occasionally work in tight and confined spaces
- Occasionally operate motor vehicles or heavy equipment.
- Occasionally operate machinery and/or power tools
- Occasionally work in low or high temperatures
- Occasionally work in outdoor elements such as precipitation and wind.
- Occasionally work in noisy environments
- Occasionally work in hazardous conditions
- Medium work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Accommodations are available upon request during the assessment and selection process.

**Benefits**:

- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund

Bass Pro Shops

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