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Applications Analyst

4 months ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Applications Analyst

**Dept**: Information Services

**Posting ID: 2024-36514**

**Role Level**:PG09 ( $38.24-$47.85)

**Status**: Temporary Full Time (12 months)

**Site**: Mississauga Hospital

**Posted**: February 14,2024

**Internal Deadline**:February 21,2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**

Do you want to make a difference in your community by impacting the lives of patients, families and employees? Work in a complex, innovative and challenging work environment that strives for excellence? Challenge the status quo by modernizing healthcare? Enjoy a competitive compensation package that includes a defined contribution pension and great benefits? Then Trillium Health Partners is the place for you

**Key Responsibilities**:

- Proven track record in supporting large-scale healthcare information systems and technology with a focus on high availability and currency of releases.
- Assist in problem management activities.
- Test new systems, version upgrades, interfaces and other system modifications
- Provide technical support as an escalation point for Applications Support team during business hours.
- Participate in the patching of systems.
- Ability to participate in on-call rotation and to work odd or extended hours as required.

**Competencies**:

- Takes ownership, accountability, and responsibility for his/her actions.
- Demonstrates an ability to accept change and manage change effectively.
- Seeks new experiences to develop his/her capabilities.
- Accepts responsibility for one's own performance.
- Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills.
- Shows a genuine willingness to help others and to share his/her knowledge and experience.
- Demonstrates integrity, humility, maturity, empathy, and a positive attitude.
- Works collaboratively with others to meet goals.
- Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring.
- Speaks and writes clearly, concisely, and with impact.
- Takes pride in his/her work, balancing quality, capacity and risk.
- Demonstrates critical thinking skills.
- Seeks additional help, opinions, and knowledge (e.g., best practices) from external sources and thought partners.
- Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems.
- Listens, empathizes, and demonstrates compassion when supporting clients.

**Qualifications & Skills**:

- Successful completion of either a university degree or college diploma in a computer science, health-related discipline or finance
- Three (3) years of recent related experience in hospital clinical and/or Hospital Information Systems/EMR experience
- ITIL and/or PMP certification is an asset.
- Experience with Oracle HR and UKG Scheduling systems would be an asset.
- Clinical professional designations an asset
- Strong analytical skills for troubleshooting incidents and performing root cause analysis.
- Strong documentation and organizational skills
- Ability to analyze data and make recommendations.
- Previous experience completing technical assessments and providing effective recommendations.
- Exceptional multi-tasking, leadership and problem solving abilities**_
- Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium