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Application Support Analyst

3 months ago

Mississauga, Canada Open Systems Technologies Full time

Open Systems Tech is looking for a Application Support Analyst for one of our financial services clients based out of Mississauga/ON. This is a time sensitive opportunity, please apply ASAP.


Job Title: Application Support Analyst

Location: Mississauga – Hybrid – 3 days/week

Term: Long term contract plus extension


Technical skills:

• 8+ years of experience in Production Support

• Rest API, Kafka, Micro Services Knowledge

• Hands-on experience in managing platforms on cloud technologies.

• Good understanding of ITIL

• Understanding of problem management methodologies

• Knowledge of active monitoring tools (Tivoli, Nagios, ITRS, APP Dynamics, Uptime, etc.)

• Good sense of production incidents / issues handling

• Familiar with Unix commands. Shell scripting.

• Hands on experience on Kibana, Splunk etc.

• Ability to communicate well at all levels and strong organizational skills.

• Self-motivation and ability to work in a team environment.

• Ability to learn new skills quickly with little supervision.


Nice to have skills:

• Ability to develop support tools/scripts as required.

• Functional knowledge of SQL + ability to write SQL database script.

• Understanding of TOMCAT Server and Deployments

• Deeper understanding of web technologies

• Understanding of IP networks + ability to analyze and monitor network traffic.