Bilingual Customer Service Representative
4 weeks ago
**Position Summary**: Primary responsibilities are to support our Franchisees and our programs.
**Major Responsibilities**:
- French customer support phone line calls
- Support our subscription program payments
- Manage subscription cancellation requests
- Report and recommend solutions on customer service issues
- Log and correct mail return
- Provide back-up for direct debit processing
- Prepare weekly bank deposit
**Requirements**:
- Post secondary education preferred
- 1-3+ years of directly related experience
- Communications - verbal and written
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Service: 3 years (preferred)
**Language**:
- French (preferred)
Work Location: In person
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