Customer Service Representative

4 days ago


Newmarket, Ontario, Canada CPG Aerospace Full time
Job Description

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at CPG Aerospace.

About the Role:

The ideal candidate will be responsible for providing exceptional customer service, answering phone calls, responding to emails, and resolving issues in a timely and professional manner.

About You:

  • You have excellent communication skills, both written and verbal
  • You are able to multitask and prioritize tasks effectively
  • You are detail-oriented and able to maintain accuracy in your work
  • You are a team player with a positive attitude

About Our Team:

We are a dynamic and growing company that values teamwork, innovation, and customer satisfaction. We offer a competitive salary, benefits package, and opportunities for growth and development.

Salary Range:

$45,000 - $60,000 per year

Benefits:

  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Working Conditions:

  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Education:

  • Secondary (high) school graduation certificate or equivalent experience

Experience:

  • Experience an asset

Work Setting:

  • Private sector

Responsibilities:

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Operate switchboard or telephone system
  • Record and relay information
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Perform data entry
  • Enter data according to specified format

Additional Requirements:

  • Basic security clearance
  • Criminal record check
  • Own transportation

About Our Company:

CPG Aerospace is a leading provider of aerospace products and services. We are committed to delivering high-quality solutions to our customers and building long-term relationships.



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