Customer Service Representative
6 months ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Perform general office duties
- Receive and log complaints
- Answer written and oral inquiries
- Monitor insurance claims and respond to clients' enquiries
**Computer and technology knowledge**:
- Internet
- MS Outlook
- MS Windows
- MS Word
- Adobe Photoshop
- MS Office
**Sales experience**:
- Call centre
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
**Workplace information**:
- Remote work available
**Health benefits**:
- Health care plan
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
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