Patient Experience Representative

2 weeks ago


Remote, Canada PocketHealth Full time

We’re looking for an independent, self-motivated, and ambitious **Patient Experience Representative **with a sincere passion for healthcare to help us grow and directly support patients in their care journey. This isn’t your average Customer Support role. Empathetic and timely support for our patient population is at the heart of what we do and we view it as fundamental to our continued success. That means we’re looking for an ambitious self-starter who is comfortable in a fast-paced startup environment.

Understanding how our patients interact with our platform lays a great foundation for growth into any role in the company, so this position is ideal for someone who wants to grow into a leadership role over time and take on new challenges as PocketHealth grows globally. Previous Patient Experience Reps have moved onto high-impact roles in Customer Success, UI/UX and Engineering within the company.

**About You**:

- ** Ability to work Wednesday - Sunday, 9-5 EST**:

- Excellent communication skills in English (verbal and written)
- Outstanding organizational skills and an ability to juggle multiple tasks
- Experience with or passion for healthcare would be an asset, but is not required
- Technical Support experience considered an asset

**Nice to haves**:

- Resourceful, flexible, hold yourself accountable and persevere in the face of obstacles
- Hardworking and eagerly embrace the challenge of solving problems
- Empathetic and enjoy teaching people at all levels of technical proficiency
- A standout teammate - someone who believes in working with their team to achieve shared goals
- Communication skills in Spanish or French (verbal and written) - not required, but would be an asset

**Outcomes**:

- Product Vision: Use the feedback you’ve gathered from patients and providers to help our Management and Engineering teams shape the future of the PocketHealth platform.



  • Remote, Canada Tilray Full time

    **Bilingual Patient Care Representative** **(Leamington, Remote)** **_About Tilray Brands Inc._** Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring...

  • Mva Patient Advisor

    3 weeks ago


    Remote, Canada Medical Marijuana Consulting Clinic - A Sensi Brands Company Full time

    **Position**: Full Time - MVA Patient Advisor **Location**: Richmond Hill, ON - Remote **Expected Start Date**: As soon as possible **Annual Base Salary Starting At**: $45,000 **About Medical Marijuana Consulting Clinic (MMC)** Medical Marijuana Consulting Clinic (a Sensi Brands company) is Canada’s leading provider of medical cannabis access and...


  • Remote, Canada Winona Full time

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Remote, Canada Tilray Full time

    **Bilingual Patient Benefits Administrator - Leamington, ON** **(remote)** **_About Tilray Brands Inc._** - Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by...


  • Remote, Canada Assistance Services Group Full time

    100% **Online** Application. **Virtual** Interview. **Inbound Customer Experience Representative - Remote**: When you're **good at what you do**, you can Work from Home. When you're the best at what you do, **come work with us**! **Start Date**: - July 26, 2023 **Location: **Work from Home - Canada **Employment Type: **Permanent...


  • Remote, Canada Abba Medix Corp Full time

    **Job description** **Company Overview**: Abba Medix Corp (Abba) is a Licensed Producer in Pickering, Ontario. Abba focuses on distributing a wide variety of premium quality, medical grade cannabis products for medical clients seeking safe solutions for their common to complex health and wellness needs. Abba has an opening for a Bilingual Customer Care...


  • Remote, Canada Trudell Healthcare Solutions Full time

    **Are you a fierce competitor driven by overcoming challenges and exceeding expectations?**: - ** Do you have a passion for Respiratory care?**: - ** Do you possess excellent communication skills and are able to foster exceptional customer experiences?** **Location**: Brampton/Windsor We at Trudell Healthcare Solutions “(THS)” are looking for an...


  • Remote, Canada Innovaderm Research Full time

    The Associate Director, Patient Recruitment defines recruitment & retention strategies and tactics, which are site and patient centric, as well as explores and implement innovative patient recruitment and site engagement strategies in close collaboration with both internal and external stakeholders and specialized patient recruitment vendors (when...


  • Remote, Canada Ekwa Marketing Inc. Full time

    **Business Development Representative** Ekwa Marketing, where we focus on innovation with impactful solutions in healthcare digital marketing. We stand as the trusted partner for healthcare professionals, including doctors, dentists, plastic surgeons, and dermatologists, offering expertise in internet marketing, social media, mobile optimization, and local...


  • Remote, Canada Tegria Full time

    **Scope of work**: - Gathering build data and workflow requirements for clinic-specific Cerner Scheduling build - Creation and maintenance of Data Collection Workbooks (DCW’s) - Design of clinic build Build using Cerner Millennium Scheduling Tools - Documenting changes in user processes, assisting with business process re-design - Assisting in creation of...


  • Remote, Canada BIS Safety Software Full time

    Do you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you.*_BIS Safety Software_* is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply about...


  • Remote, Canada BIS Safety Software Full time

    Do you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you.*_BIS Safety Software_* is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply about...


  • Remote, Canada AbbVie Full time

    **Company Description** Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 98% of our employees are proud to say they work for AbbVie and...


  • Remote, Canada Trudell Healthcare Solutions Full time

    Are you a fierce competitor driven by overcoming challenges and exceeding expectations?: Do you have a passion for Respiratory care?:- Do you possess excellent communication skills and are able to foster exceptional customer experiences?Location: Brampton/WindsorWe at Trudell Healthcare Solutions "(THS)" are looking for an individual who is driven and...


  • Remote, Canada AbbVie Full time

    Company DescriptionJoining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 98% of our employees are proud to say they work for AbbVie and 96%...


  • Remote, Canada Atrium Innovations Full time

    **Temporary Inside Sales Representative - Ontario** **About Atrium Innovations** Atrium Innovations has been a recognized innovative leader in the development, manufacturing, and commercialization of science-based natural health supplements for over 20 years. The company’s mission is to be a global leader in vitamins, minerals and supplements, offering a...


  • Remote, Canada Solventum Full time

    **Job Description**: Inside Sales Representative - ISS Dental (New Health Care Company) 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets....


  • Remote, Canada My Bit Home Full time

    You will be contacting business owners, scheduling appointments, and closing sales of our digital marketing services for local service-based businesses for SEO services - Generate lead lists with valid contact information. - Add leads into sales pipelines. - Upload data into a CRM. - Perform customer research to identify ideal...

  • Sales Representative

    3 weeks ago


    Remote, Canada Domfoam Inc. Full time

    At **Domfoam**, we have been proudly selling polyurethane foam products for over 60 years. Our dynamic carpet division is currently looking for an external sales representative who will take care of our valued existing customers, explain our products to them, and who will also add other companies to our customer list. Reporting to the Sales Director, you...


  • Remote, Canada QRPinpoint Full time

    Look for self-motivated remote sales representatives to take on B2B, cold calling sales. You will be selling a state of the art marketing program to various types of businesses. Realtors, lawn care, dental offices are just some of the examples you will be dealing with. You will be generating your own leads, and keeping track of all your calls and...