Customer Service Agent
3 months ago
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.
Our Customer Service team in Toronto is currently looking for a Customer Service Agent to join the team.
**Key responsibilities will include**:
- Ensure excellent service standards.
- Respond professionally and efficiently to customer inquiries.
- Analyze incoming queries and identify repetitive issues such as identifying potential problems with user experience or technical issues.
**What you will bring to the role**:
- Previous experience in a customer service or customer-facing role.
- Customer orientation and ability to adapt/respond to different situations.
- Ability to multi-task, prioritise and manage time effectively.
- Familiarity with CRM systems and practices, desirable.
- Flexible work schedule including ability to work evenings, weekends and holidays.
**About VGW**
VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.
As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.
At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.
**Why VGW?**
At VGW, we're more than just a team. We're a diverse and inclusive group of individuals, each playing a vital role in our success. Our core values are clear and strong; we win together, do what's right, put our players first and are powered by passion.
We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that's why we're all about flexibility so you can strike a healthy balance between your personal life and career. We're also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.
But it's not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.
It's our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we'll achieve remarkable things.
- VGW Canada Inc. is an equal opportunity employer and will provide reasonable accommodation for qualified individuals with disabilities throughout the recruitment and selection process. Please advise our Talent Acquisition Specialist in advance should accommodation be required. _We encourage all qualified applicants to apply, however only those selected for further consideration will be contacted._
- #LI-AR1Privacy Policy
-
Customer Service Representative
6 months ago
Toronto, Canada Annabella Bai - Desjardins Insurance Agent Full time**Customer Service Representative** - Desjardins Agent Team Member** Location: Markham Type: Full Time Desjardins Insurance is a leading Canadian insurance provider that offers a wide range of insurance products and services to individuals and businesses. We are known for our commitment to personalized service, competitive rates, and innovative solutions...
-
Customer Service Representative
5 months ago
Toronto, Canada Leane Ashby-Besky - Desjardins Insurance Agent Full time**Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Toronto (Beach) **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team in-office (front-desk) for the role of Customer Service Representative at our boutique agency in the Toronto Beach neighbourhood....
-
Seeking Motivated Mortgage Agents! Established 45
6 months ago
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Seeking Motivated Mortgage Agents! Established 45
6 months ago
Toronto, Canada Mortgage Agent Full time**Are you a motivated and experienced Mortgage Agent looking to take your career to the next level? Join us and become part of a dynamic team dedicated to helping clients achieve their homeownership dreams.** **Qualifications**: - **Active Mortgage Agent License.**: - **Proven track record in mortgage origination.**: - **Strong communication and...
-
Insurance Sales Agent
6 months ago
Toronto, Canada Yung Yan - Desjardins Insurance Agent Full time**Position Overview**: Full Time, Permanent A successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - Desjardins Insurance Agent Team Member (Sales experience preferred). We seek an energetic professional interested in helping our business grow through...
-
Customer Service Agent
4 weeks ago
Toronto, ON, Canada VGW Full timeVGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. Our Customer Service team in Toronto is currently looking for a Customer Service Agent to join the team. Key responsibilities will include: Ensure excellent service standards. Respond professionally and efficiently to customer...
-
Customer Service Agent
6 months ago
Toronto, Canada British Airways Full time**Customer Service Agent** Looking for a people-focused role that offers something different? A chance to make the most of your friendly, helpful personality? More variety and a faster pace to your day? Then you’ll love being a Customer Service Agent with British Airways. Our airports are buzzing places where you’ll always be on hand for our customers,...
-
Toronto - Travel Agent Support (Tico Certified)
6 months ago
Toronto, Canada The Travel Agent Next Door Full timeTravel Agent Support The Travel Agent Next Door is a company dedicated to supporting and providing business-building tools to assist our Partner Agents with managing and growing their businesses. Our team is comprised of members from across Canada and India and we are looking to add a dynamic team member to our Toronto Downtown office in our Agent Support...
-
Financial Services Specialist
5 months ago
Toronto, Canada Mike Chronopoulos - Desjardins Insurance Agent Full time**Financial Services Specialist**: Location: Toronto, ON Type: Full Time **Position Overview**: We are celebrating our 19th year in business and are seeking a qualified professional to join their winning team for the role of a Financial Services Specialist. We seek an energetic professional interested in helping our business grow through needs-based...
-
Customer Service Representative
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...
-
Customer Service Agent
5 months ago
Toronto, Canada Newrich Network Full timeThis is an entry-level role that would be well suited to a graduate or someone with a few years of experience, with a passion for helping people to learn and work in a digital environment. It also involves strategic thinking and consultancy, which you'll learn as part of the role. As a Customer Service Agent, you will report to our Customer Success Manager...
-
Customer Service Agent
6 months ago
Toronto, Canada VGW Full timeVGW is a fast-growing technology company and creator of market-leading online social games. With offices around the globe, we're on a mission to be the biggest gaming company in the world! Due to major growth we are expanding our Customer Service team in Toronto and currently looking for a Customer Service Agent to join the team. **Key responsabilities...
-
Customer Relations Agent, Customer Service
3 weeks ago
Toronto, Canada First National Financial Full timeFirst National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law. We are hiring a Customer Relations Agent, Customer Service! **Reporting To**: Supervisor,...
-
Toronto, Ontario, Canada Zedd Customer Solutions Full timeAbout Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...
-
Customer Service Agent
5 months ago
Toronto, Canada SIXT Canada Full timeSIXT is looking for a Customer Service & Vehicle Agent to join the Toronto Team. They will deliver exceptional customer service to customers from around the world, provide customers with accurate information, and take detailed and timely records of damages, gas volume, etc. **KEY TASKS AND RESPONSIBILITIES** - ** **Welcome all customers as they arrive on...
-
Lead Agent, Customer Services
6 months ago
Toronto, Canada American Airlines Full timeLocation: Lester B. Pearson Intl Apt (YYZ-TRML) Additional Locations: None Requisition ID: 66394 **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey,...
-
Customer Service Agent
1 month ago
Toronto, Canada Dye & Durham Full timeDescriptionWe are seeking a detail-oriented, driven individual to join our Financial Solutions team. As a Customer Service Agent, you will have the ability to use your communications expertise and take initiative in providing support for our Financial Solutions software products. You will work in a fast-paced environment, handling queries via email, phone...
-
Multilingual Sales Representative
2 weeks ago
Toronto, Ontario, Canada Zedd Customer Solutions Full timePosition Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...
-
Technical Specialist
1 month ago
Toronto, Ontario, Canada IFDS Full timeAre you a customer service professional looking for a new challenge? We have an exciting opportunity for a Bilingual Customer Service Agent to join our team at IFDS in Timmins, Ontario. As a Bilingual Customer Service Agent, you will be the primary point of contact for our clients, providing exceptional customer service and support. You will be responsible...
-
Full-time Customer Service/call Center Agent
6 months ago
Toronto, Canada AllianceOne Full time**Now Hiring - Customer Service - Call Centre Agent - Auto Finance** We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact centre solutions, technology, and the highest security standards. We are here to welcome, listen, engage, resolve and amaze. We care deeply about our clients and their customers,...