![AllianceOne](https://media.trabajo.org/img/noimg.jpg)
Full-time Customer Service/call Center Agent
1 week ago
**Now Hiring - Customer Service - Call Centre Agent
- Auto Finance**
We are AllianceOne, a division of the largest BPO expert team in the market with a wide range of contact centre solutions, technology, and the highest security standards.
We are here to welcome, listen, engage, resolve and amaze.
We care deeply about our clients and their customers, allowing us to transform passion into excellence.
We are currently hiring call center/customer care agents to connect with people to solve account issues, working to provide a solution that will work for both the consumer and the organizations we serve.
We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success
**PAY**: $16.55 an hour.
**Agents have the ability to earn performance bonus of up to $355.00 per month**.
**HOURS: 37.5 hours per week (Monday-Friday, Must be available for any shift between 8:00am - 8:00 pm)**
**LOCATION: We are conveniently located at Yonge & Eglinton**
**Remote Potential**:Agents may have ability to work remotely as soon as 3 months after training if minimum proficiencies are met
**Address: 90 Eglinton Ave W, Toronto, ON M4P 34A**
**Qualifications**
- Prior customer service experience (call centre experience is a plus)
- Professional verbal communication skills
- Outstanding attendance & work ethic
- Strong ability to navigate multiple systems while speaking with customers
- Must be self-motivated
- Problem solving and critical thinking
- Must be proficient in time management
- Negotiation skills
- Goal oriented
- Computer knowledge/skills
- Good typing/keyboarding skills
- must be able to type minimum of 25 WPM
- Ability and openness to work professionally with a diverse customer base
- Works well in team setting
- A criminal background check is required
AllianceOne Ltd is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.
Pay: $16.55 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Toronto, ON M4P3A4: reliably commute or plan to relocate before starting work (required)
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