Customer Service Administrator

4 months ago

Winnipeg, Canada Brenntag Full time

**CUSTOMER SERVICE ADMINISTRATOR**:
Our team in **Winnipeg** currently has an opening for a **Customer Service Administrator**

**YOUR ROLE & RESPONSIBILITIES**:

- Provides general administrative support to the Alberta District Manager and Vice President - Oil & Gas;
- Handles all incoming telephone calls and queries and redirect calls as required;
- Sorts and distributes internal and external mail, including faxes and prepares outgoing mail for postage or courier service;
- Prepares all invoices for mailing on a daily basis, including attaching backup for all Remote invoices; scans and attaches backup to Brenntag’s invoice to meet customer requirements for ‘Open Invoice’; Inputs routine invoice submission into Ecommerce, open invoice, Cortex for select customers
- Files all interoffice documentation and prepares files for off-site storage;
- Accurately manages the order inputting process for select customers;
- Assists the Remote Invoice Clerks with matching backup to invoice as required;
- Scans all completed invoice adjustments and ensures appropriate management approvals are received;
- Orders office stationary supplies and approved furniture requests; ensures stationary supply rooms are kept in neat and orderly fashion;
- Initiates service calls for general office equipment including telephones, photocopiers, fax machines, mail equipment, and kitchen equipment; as required, compiles equipment prices and features for purchasing decisions by management;
- Completes administrative tasks and special projects as assigned by the District Manager.

**YOUR PROFILE**:
**Education and Experience**:

- Secondary School education; College Diploma in Business would be considered an asset
- Prior related work experience (1-3 years)
- Computer skills in the use of Microsoft Excel, Word, and PowerPoint
- Previous experience/exposure with ERP systems, preferably SAP, would be considered an asset

**OUR OFFER**:
**INTERESTED?**:
Fordiet Muzemba

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