Ontario Works Casemanager

2 weeks ago

Niagara, Canada Niagara Region Full time

**Division**:
SAEO

**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**JOB SUMMARY**:
Assist Ontario Works participants and their families in enhancing the quality of their lives through a coordinated and holistic casemanagement approach that combines supportive services offered through the Ontario Works Program, other Divisions and Departments within the Regional Municipality of Niagara and key community partners. Utilizes superior employment coaching skills, motivational skills and assessment abilities in assisting participants to access sustainable employment and/or alternate sources of income that ensure participant self-reliance and self-sufficiency. Ensures the provision of responsive and effective service delivery within an enhanced customer service framework that emphasizes and respects the unique circumstances of each participant. Applies principles of discretionary decision making within a complex legislative and policy environment that supports innovative approaches to achieving and sustaining positive participant outcomes.

**EDUCATION**:

- Completion of a university program, with a degree in Social Sciences or Social Work or an equivalent combination of education, training, and experience.

**KNOWLEDGE/EXPERIENCE**:

- Over two years of experience in casemanagement, employment coaching and assessment in a human services environment.
- Extensive knowledge of community services.
- Experience in an employment assistance program for social assistance clients is an asset.

**SKILLS**:

- Must possess excellent communication, analytical, problem solving, and time management skills.
- Must possess ability to analyze and assess participant employability
- Fluency in other languages is an asset.
- Diversity and sensitivity training an asset.

**SPECIAL CONDITIONS**:

- Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons.

**Other Conditions**:
OTHER CONDITIONS

Notwithstanding Article 16, an employee who has been transferred to a permanent position within the preceding four (4) month period need not be considered for a subsequent permanent position competition and/or transfer during this period unless the employee successfully demonstrates to the Human Resources Department that the competition will result in an increase in gross earnings or reduced travel distance from the employee's permanent residence to work.

Further, any employee who accepts a temporary posting must remain in the temporary position until t

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