Night Auditor/front Desk Agent
1 week ago
**We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.**
Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join the Best Western team, you work among the best in the hotel industry. Our company is thriving, growing and creating new business every day. Our strength is the creativity of our people who partner to provide superior customer care to make every guest interaction memorable. We strive to make our working environment comfortable and welcoming so that our team members feel as valued as our guests. _There's room on our team._
- **We are seeking a new team member for the front desk team, with the ability to work evening and overnight shifts (11:00PM-7:00AM)**_
**Job Summary**:
Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
**Job Duties**:
- Maintains an inventory of vacancies, reservations and room assignments.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Knows room locations, types of rooms available, and room rates.
- Registers arriving guests and assigns rooms.
- Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Coordinates guest room maintenance work with the engineering and maintenance division.
- Knows daily activities and meetings taking place in the hotel.
- Manages and resolves all guest requests or concerns in a professional and courteous manner
- Performs other duties as assigned.
**Qualifications**:
- High school diploma or equivalent.
- Previous hotel-related experience an asset.
- Ability to communicate with public, hotel staff, and management in a professional manner.
- Knowledge of surrounding areas and local events.
- Ability to understand and adhere to proper credit and cash handling policies and procedures.
- Able to properly secure guest information.
- Ability to learn safety, emergency, and accident prevention policies and procedures.
- Skilled in the use of front office equipment.
- Knowledge of proper telephone etiquette.
- **Ability to work a flexible schedule, including weekends and holidays.**
Pay: From $16.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Dental care
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
**Experience**:
- Customer service: 2 years (preferred)
- Front Desk: 1 year (preferred)
Work Location: In person
-
Night Auditor/front Desk
7 days ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Supervisor ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures...
-
Night Auditor/front Desk
6 days ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down...
-
Night Auditor/front Desk Agent
2 weeks ago
St. Albert, Canada Best Western Plus The Inn at St. Albert Full time**We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...
-
Front Desk Agent/night Auditor
1 week ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Frond Desk/Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest...
-
Night Auditor
3 weeks ago
St. Catharines, Canada Hampton Inn Full time**Hotel Night Auditor/GSA - Job Description**: **Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of the Front Desk Agent. Hotel Night Auditors are required to work late evenings and usually...
-
Front Desk Agent
2 weeks ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full timeAt Holiday Inn Express, we’re all about travel that’s simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check. They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are...
-
Hotel Night Auditor
6 days ago
St. Catharines, Canada Best Western Hotel & Conference Centre Full time**Job description** **Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports, and taking over duties of the Front Desk Agent. Hotel Night Auditors are required to work a late evening and usually through the night shift on...
-
Guest Service Agent/night Auditor
1 week ago
St. Albert, Canada Best Western Plus The Inn at St. Albert Full time**We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...
-
Front Desk Agent
2 weeks ago
Prince Albert, Canada BEST WESTERN PREMIER Full timeFront desk Agent in Best Western Premier, Prince Albert. Reports to: Front Desk Manager Department: Front Desk Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you...
-
Front Desk Agent
2 weeks ago
Prince Albert, Canada BEST WESTERN PREMIER Full timeFront desk Agent in Best Western Premier, Prince Albert. Reports to: Front Desk Manager Department: Front Desk Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you...
-
Front Desk Agent
3 weeks ago
St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time**We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...
-
Front Desk Agent
5 days ago
St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time**We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...
-
Front Desk Receptionist
1 week ago
Prince Albert, Canada Travelodge Prince Albert Full timeWe are looking for a pro-active, positive, and professional front desk agent to join our team! Responsibilities and Duties: - Manage adjustments or modifications to reservations based on guest requests and needs. - Ensure that guest arrival and departure is performed in a friendly and professional manner with efficient cash and card handling. - Handle...
-
Front Desk Agent
4 days ago
Prince Albert, Canada BEST WESTERN PREMIER PRINCE ALBERT Full time**Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently, ensuring accuracy in billing and reservations. - Respond promptly to guest inquiries, providing information about hotel services, local attractions, and amenities. - Handle phone calls with professionalism,...
-
Front Desk Agent
5 days ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Agent Must have valid Canadian Work Permit Must be available to work all shifts (days, evenings and audit) and available any day of the week Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care....
-
Night Auditor
2 weeks ago
St. John's, Canada Best Western Plus St. John's Airport Hotel & Suites Full time**Weekend availability is a must. Position is seasonal with guaranteed hours until September, with potential to extend based on availability. Hiring two positions - one part time, one full time.** **Job Summary** Audits, balances, and reports on various areas of the hotel to provide accurate and timely financial information on the hotel operation...
-
Night Auditor
7 days ago
St. John's, Canada Best Western Plus St. John's Airport Hotel & Suites Full time**Weekend availability is a must. Position is seasonal with guaranteed hours until September, with potential to extend based on availability.** **Job Summary** Audits, balances, and reports on various areas of the hotel to provide accurate and timely financial information on the hotel operation performance for the day. Responsible for the front desk...
-
Front Desk Agent
2 weeks ago
Fort St. John, Canada PATARA HOLDINGS LTD. (1145089 B.C. LTD.) Full timeLocation = 10707 102 Street, Fort St. John, BC, V1J 5L3 Company Name = Motel Inn Fort St. John, BC (Patara Holdings 1145089 B.C. LTD.) Job Title = front desk agent Wage Rate = $17.00 / hour Vacancy = 1 vacancy Job Type = Permanent employment, Full time 40 hours / week Start Date = As soon as possible Employment conditions = Early morning, Morning, Day,...
-
Night Auditor
7 days ago
Prince Albert, Canada Travelodge Full time**Responsibilities**: - Greet and register guests. - Provide guests with information about the hotel and local area. - Maintain a clean and organized front desk area. - Perform nightly audit of all cashier transactions. - Process payments and refunds as needed. - Answer phone calls and respond to inquiries from guests. - Maintain a log of all guest arrivals...
-
Front Desk Clerk
2 weeks ago
St. John's, Canada Capital Hotel Full timeAre you looking to enter the hospitality industry or maybe looking to change careers? Come join our team We are looking to hire a Front Desk Clerk / Night Auditor to help us keep growing. If you're hard-working and dedicated, Steele Hotels may be the right fit for you. Benefits: Dental care, Disability insurance, Discounted or free food, Employee assistance...