Warranty/seasonal Coordinator

5 days ago

Edmonton, Canada Rohit Group Full time

Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU_

**Warranty Coordinator**

The warranty/seasonal coordinator is responsible for providing excellent customer service and support. You will ensure that customers have a positive experience with their warranty and seasonal items, resolving any issues they may have in a timely and professional manner. You will also be responsible for maintaining accurate records of warranty coverage and claims.

**What will you do?**
- Responsible for customer communications for all seasonal inquiries.
- Responsible for obtaining updates from the Construction team and maintaining seasonal tracking sheet.
- Communicate directly with trades on failed inspections for seasonal items.
- Update all documents to the on line portal.
- Booking all walk-throughs and inspections (includes construction process walk throughs (electrical and cabinets), pre-possession inspection, pre-occupancy walkthrough and possession, one-month walk through, and one-year walk throughs).
- Coordinate with other departments as required to facilitate above bookings.
- Manage Outlook calendar for Warranty Technicians for customer appointments.
- Diagnose customer concerns and triage accordingly.
- Schedule initial trade days with homeowners and required trades.
- Create work orders and send to each trade as required.
- Create and send purchase orders to trades for non-warrantable work.
- Generate back charges as required.
- Follow up on open work orders if not closed in a timely manner.
- Building Assessment Report (BAR), including coordination with building envelope consultants, ANHW, and homeowners. All admin required for BAR.
- Update requires systems and processes on any correspondence with homeowners and updates from trades or field techs.
- Document management and general administration, including but not limited to:

- Warranty deficiencies on possession.
- Provide homeowners with necessary documentation.
- Electronic filing of all required documentation.
- Performs other related duties as assigned.

**What do we look for?**
- Completion of a diploma or certificate.
- At least three years of customer service experience.
- At least one year of experience in an office environment.
- General knowledge of residential construction is an asset.
- Knowledge of building code and safety code requirements is an asset.
- Basic knowledge of Alberta New Home Warranty policies is an asset.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Desire for continuing education and personal development.

wHHwm9cfY3

  • Warranty/seasonal Coordinator

    4 days ago

    Edmonton, Canada Rohit Group Full time

    Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU!_ **Warranty Coordinator** The warranty/seasonal coordinator is responsible for providing excellent customer service and support. You will ensure that customers have a positive...

  • Warranty/seasonal Coordinator

    7 days ago

    Edmonton, Alberta, Canada Rohit Group Full time

    Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU_Warranty CoordinatorThe warranty/seasonal coordinator is responsible for providing excellent customer service and support. You will ensure that customers have a positive experience...

  • Warranty Administrator

    2 months ago

    Edmonton, Canada Rohit Group of Companies Full time

    Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU!_ **Warranty Administrator (term until end of October)** The seasonal warranty administrator provides administrative support to the Warranty Department. You will be responsible...

  • Warranty Administrator

    3 hours ago

    Edmonton, Canada Rohit Group of Companies Full time

    Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU!_ **Warranty Administrator (term until end of October)** The seasonal warranty administrator provides administrative support to the Warranty Department. You will be responsible...

  • Warranty Technician

    2 months ago

    Edmonton, Canada Master Craftsman Warranty Ltd. Full time

    Master Craftsman Warranty Ltd, a division of Carrington Group of Companies, is the exclusive warranty provider to several single family and multifamily residential new home builders in North/Central Alberta. **About the Position** Reporting to the Warranty Manager, the Warranty Technician is responsible for providing boots on the ground support to address...

  • Warranty Coordinator

    2 months ago

    Edmonton, Canada Tacada Full time

    **About Us**: Tacada has been a leader in the home building industry since 1993, consisting of four builder brands including Daytona, City Homes, Accent Infills and Carriage Signature Homes. We are dedicated to providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Working with us means...

  • Warranty Coordinator

    7 days ago

    Edmonton, Alberta, Canada Tacada Full time

    About Us:Tacada has been a leader in the home building industry since 1993, consisting of four builder brands including Daytona, City Homes, Accent Infills and Carriage Signature Homes. We are dedicated to providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Working with us means...

  • Warranty Coordinator

    2 months ago

    Edmonton, Canada Cranston Homes Ltd Full time

    **Cranston Master Builder is a residential construction company, looking for a Warranty Coordinator to join our growing team for Edmonton and the surrounding communities.** Cranston Homes Ltd is seeking a Warranty Coordinator to join our team. This is a great opportunity for someone who is looking to work in a fast-paced, fun environment. The Warranty...

  • Warranty Coordinator

    3 weeks ago

    Edmonton, Canada Cranston Homes Ltd Full time

    **Cranston Master Builder is a residential construction company, looking for a Warranty Coordinator to join our growing team for Edmonton and the surrounding communities.** Cranston Homes Ltd is seeking a Warranty Coordinator to join our team. This is a great opportunity for someone who is looking to work in a fast-paced, fun environment. The Warranty...

  • Warranty Coordinator

    3 weeks ago

    Edmonton, Canada VICTORY HOMES LTD. Full time

    Warranty Coordinator Victory Homes is seeking a Warranty Coordinator to assistant Warranty Manager. The Coordinator helps by providing customer care during warranty period and beyond. The Coordinator will conduct all regularly scheduled customer orientations, as well as attend to the customer service requests. Working with Customer service and Construction...

  • Warranty Coordinator

    7 days ago

    Edmonton, Alberta, Canada Cranston Homes Ltd Full time

    Cranston Master Builder is a residential construction company, looking for a Warranty Coordinator to join our growing team for Edmonton and the surrounding communities.Cranston Homes Ltd is seeking a Warranty Coordinator to join our team. This is a great opportunity for someone who is looking to work in a fast-paced, fun environment.The Warranty Coordinator...

  • Warranty Administrator

    7 days ago

    Edmonton, Alberta, Canada Rohit Group of Companies Full time

    Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU_Warranty Administrator (term until end of October)The seasonal warranty administrator provides administrative support to the Warranty Department. You will be responsible for...

  • Warranty Coordinator

    2 months ago

    Edmonton, Canada Carrington Group of Companies Full time

    Master Craftsman Warranty Ltd, a division of Carrington Group of Companies, is the exclusive warranty provider to several single family and multi family residential new home builders in North/Central Alberta. **About the Position** Reporting to the Warranty Manager, the Warranty Coordinator will be responsible for all aspects of new home warranty, including...

  • Warranty Coordinator

    6 days ago

    Edmonton, Alberta, Canada Carrington Group of Companies Full time

    Master Craftsman Warranty Ltd, a division of Carrington Group of Companies, is the exclusive warranty provider to several single family and multi family residential new home builders in North/Central Alberta.About the PositionReporting to the Warranty Manager, the Warranty Coordinator will be responsible for all aspects of new home warranty, including...

  • Warranty Service Coordinator

    4 weeks ago

    Edmonton, Canada Blackstone Homes Ltd. Full time

    Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes! Better Prices! **Warranty Coordinator/Office Administrator** Reporting to the Vice-President, the Warranty Service Coordinator will be responsible...

  • Warranty Service Coordinator

    3 weeks ago

    Edmonton, Canada Blackstone Homes Ltd. Full time

    Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes! Better Prices! **Warranty Coordinator/Office Administrator** Reporting to the Vice-President, the Warranty Service Coordinator will be responsible...

  • Warranty Service Coordinator

    21 hours ago

    Edmonton, Canada Blackstone Homes Ltd. Full time

    Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes! Better Prices! **Warranty Coordinator/Office Administrator** Reporting to the Vice-President, the Warranty Service Coordinator will be responsible...

  • Warranty Service Coordinator

    7 days ago

    Edmonton, Alberta, Canada Blackstone Homes Ltd. Full time

    Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes Better PricesWarranty Coordinator/Office AdministratorReporting to the Vice-President, the Warranty Service Coordinator will be responsible for...

  • Warranty & Service Coordinator

    2 months ago

    Edmonton, Canada Parkwood Master Builder Full time

    Leading Edmonton Home Builder is looking for a Warranty Coordinator to join our growing team. **Responsibilities include but are not limited to**: - Pre-scheduling service visits & trade days within the first year warranty period - Processing incoming service requests - Issue, distribute and follow up on service work orders; - Track service orders to...

  • Warranty Coordinator/office Administrator

    3 weeks ago

    Edmonton, Canada Blackstone Homes Ltd. Full time

    Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes! Better Prices! **Warranty Coordinator/Office Administrator** Reporting to the Vice-President, the Warranty Coordinator/Office Administrator will be...