Warranty Technician

2 weeks ago


Edmonton, Canada Landmark Group Services Inc. Full time

**About Landmark Homes**

Are you looking to be part of an industry leading, innovative and award winning team that gives back to the community? Do you want to make a mark in the new home building industry? Do you want to make a difference to the environment?

Landmark Homes is a passionate, diverse, and dynamic group of professionals who continually strive to improve the quality of the homes we build while ensuring the best value for the customer, and the community. Our goal is to be a Canadian housing provider recognized for sustainability and innovative construction.

Reporting to the Construction Manager, a Warranty Technician will be responsible for completing performing warranty calls, inspections and correcting deficiencies in accordance with policies and procedures, and to provide excellent customer service.

**Responsibilities**
- Addressing customer concerns with new home warranty
- Troubleshoot and identifying faults or issues
- Conduct minor repairs and touch ups
- Coordinate trades to resolve warranty and service deficiencies
- Providing support to customers and addressing their concerns
- Documenting all work performed and maintaining accurate records
- Collaborating with other technicians and departments to ensure efficient workflow and provide feedback to Construction team on recurring deficiencies
- Staying up-to-date with industry developments and advancements in warranty technology
- Perform other additional duties as required

**Education & Experience**
- Experience in a similar role
- Valid Class 5 Drivers License, in good standing is required
- Residential construction experience would be ideal
- Experience with BuildPro would be an asset
- Great Customer Service skills
- Strong technical and mechanical aptitude
- Ability to read and interpret technical manuals and schematics
- Excellent communication skills, both verbal and written
- Strong trouble shooting skills and attention to detail
- Ability to work independently and as part of a team
- Knowledge of Microsoft Suite, and working with tablets

Pay: From $60,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Edmonton, AB


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