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Summer Student

4 months ago

Thunder Bay, Canada SYNERGY NORTH Full time

Up to 2 positions located in Thunder Bay

**QUALIFICATIONS**
- Enrolled in a post-secondary program and returning as a full-time student in the fall of 2024.
- Knowledge of Windows and Microsoft Office software.
- Must be self-motivated and a quick learner.
- Able to work in a team environment.

**PREFERRED QUALIFICATIONS**
- Experience in data entry and frontline customer service an asset.
- Organizational and/or prioritization skills.
- Excellent interpersonal/communication skills.
- Knowledge of Windows operating systems.

**GENERAL DUTIES**
- Answer, in person, on the phone or in writing, enquiries from customers.
- Analyze consumption to determine account security deposits and process cash and debit payments.
- Responsible for the collection of outstanding customer accounts including drafting customer payment arrangements.
- Dealing with and/or resolving all customer billing and consumption inquiries and/or concerns.
- Providing customers with information on, and the promotion of, energy conservation programs, electricity consumption, market trends, smart metering, provincial Time of Use pricing, payment plan options and the role of retailers in the market.
- Perform other related duties as assigned.

1. Cover Letter & Resume

2. Completed SYNERGY NORTH “School Verification of Enrolment Form”

**Job Type**: Fixed term contract
Contract length: 4 months

**Salary**: $20.00 per hour

Schedule:

- Day shift

Work Location: In person

Application deadline: 2024-03-15
Expected start date: 2024-04-29