Admissions Advisor
5 months ago
**Admissions Advisor**
Reporting to the Campus Director, the Admissions Advisor is responsible for promoting and educating prospective students on the the college’s array of programs, complete enrollment and provide exemplary customer service.
**Responsibilities and duties**
The Admissions Advisor guides prospective students throughout the admissions process:
- Conducting admission interviews, and following up with prospective students
- Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIB information to ensure that all information given is accurate
- Cooperating with the financial services office in tracking and assisting each new enrolment
- Collaborating with the academic department to ensure student retention
- Welcoming new students by introducing them to the Campus Director and staff members
- Maintaining contact/rapport with students to monitor their progress during their program; practices “open door policy”
**Achieve agreed upon enrollment targets and outcomes**:
- Carrying out daily activities to schedule face to face, phone and virtual appointments
- Coordinating enrolment effort with lead flow and established targets
- Analyzing lead quality and status reports
- Ensuring the admissions reports in the college CRM are up to date and accurate
**Administrative Duties**:
- Reviewing and analyzing transcripts as well as other official documents to determine admission status
- Administrating the student registration process and ensure that student files have complete documentation that comply with PTIB regulations
- Ensuring compliance with the Private Training Institutions Branch PTIB, Provincial and Federal Student Loans
- Using the college CRM to maintain accurate notes of all communications and conversations
- Informing Campus Director of concerns, and situations that may results in program failure or attrition
**Performs other duties as assigned**:
- Participating in graduation functions
- Conducting and participating school/career day presentations and participate at trade shows as required
**Qualifications and Experience**
- Post-Secondary Education
- Minimum of one (1) year sales experience
- Related work experience in an administrative role
- Experience in an academic advising or post-secondary administration role is preferred
**Competencies**
- Knowledge of MS Office (Word and Excel) and CRM programs
- Excellent communication and interpersonal skills
- Excellent Customer Service Skills
- Ability to quickly establish rapport and build relationships, both over the phone and in person
- Highly motivated and target driven with a proven track record in sales
- Excellent problem-solving and negotiation skills
- Prioritizing, time management and organizational skills
- Superior work ethic with the ability to initiate and remain on task without supervision
- Teamwork
**Provisos**
- Must be able to work some evenings and weekends
**Values**
Community | Diversity | Integrity | Quality | Respect | Results Oriented
**What we offer**
- Reimbursement of practicing license or Professional Association Membership fees
- Tuition discount for Spouse and Children
- Flexible schedule, work life balance
- 5 sick and 2 personal leave days a year for full-time employees
- Education and Training allowance
**Commitment to Equity, Diversity & Inclusion**
**Job Types**: Full-time, Permanent
**Salary**: $48,000.00-$60,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Vancouver, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Language**:
- English (required)
Work Location: In person
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