Client Services Coordinator-part-time
4 days ago
**Part-time Client Services Coordinator**
The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned and client expectations are met. The Client Services Coordinator also maintains accurate documentation and communications to clients, service providers and other users. A Client Services Coordinator may have to manage client expectations to ensure the expected service level is achieved.
**Shifts scheduled: Tuesday, Wednesday and every second weekend between 6:00am to 11:00pm**
**You will make an impact in the following ways**:
- Schedules service providers for client visits in areas assigned by manager
- Provides work schedules to staff that meet client needs and maximize continuity of care;
- Keeps up-to-date with daily changes such as staff availability, changes in client service authorizations and/or care plans
- Ensures client and service provider information is accurate and up-to-date in the scheduling database
- Verifies visit confirmations from field staff and processes in a timely manner to be processed by the billing department
- Verifies payroll information for field staff in a timely manner ensuring accuracy of hours, mileage, stats and premiums.
- Contacts LHIN regarding discrepancies in frequency, authorization for extra visits or not seen/ not found visits, extensions to planned review dates
- Works collaboratively as part of a team willing to assist others and mentor new staff
- Contributes to the principles of customer-focused service and continuous quality improvement
- Functions and completes all duties in compliance with Occupational Health and Safety legislation, regulations, and Carefor policies, procedures, and standards
**What we offer you**:
- Competitive base salary
- Health and dental benefits
- Defined benefit pension program
- Flexible schedule and work arrangements
- Work life balance
- Employee assistance program
- Professional development opportunities
- A collaborative team culture that supports making a difference in the lives of our clients
**You will need to have**:
- Diploma or Degree from an accredited College or University is considered an asset
- Previous scheduling experience preferred
- Experience using database software and Microsoft Office Suite
- Accurate and efficient computer data-entry skills
- Knowledge of medical terminology is considered an asset
- Demonstrated problem solving skills
- Excellent interpersonal skills
- Proven ability to manage coinciding demands, and demonstrated flexibility to adjust priorities to meet changing demands and circumstances
- Ability to respond appropriately in pressure situations with a calm and professional demeanor
- Ability to plan, organize and coordinate activities
- Must be able to work independently and within a team
- Excellent communication skills, both verbal and written
- Bilingualism (French/English) is considered an asset
**About us**:
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit with over 1,600 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. Formerly the Victorian Order of Nurses, Carefor has been providing service in Ottawa for over 123 years.
**Job Types**: Part-time, Permanent
Part-time hours: 15 per week
**Salary**: $20.24-$25.31 per hour
**Benefits**:
- Employee assistance program
- Wellness program
Schedule:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
-
Client Services Coordinator-part Time
6 months ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC - Part - Time ( every second weekend) Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized (CUPE) The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned,...
-
Client Services Coordinator-part Time
3 months ago
Ottawa, Canada Carefor Health & Community Services Full timeThe Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The Client Services Coordinator also maintains accurate documentation and communications with clients,...
-
Client Services Coordinator-part-time 0.2
7 months ago
Ottawa, Canada Carefor Health & Community Services Full time**The Opportunity: Part-time Client Services Coordinator 0.2** **Every other weekend** The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The Client...
-
Client Services Coordinator-part-time 0.6
7 months ago
Ottawa, Canada Carefor Health & Community Services Full time**The Opportunity: Part-time Client Services Coordinator 0.6** **Mon/Wed evenings and Every other weekends days** The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client...
-
Client Services Coordinator
6 months ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC - Part - Time ( every second weekend) Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized (CUPE) The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned,...
-
Client Services Coordinator
4 days ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC - Full Time Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized - CUPE Reference No: OT-22-10-0031 The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly...
-
Client Services Coordinator
7 months ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC - Full Time Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized (CUPE) The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are...
-
Client Services Coordinator
6 months ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC - Full Time Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized (CUPE) The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are...
-
Client Services Coordinator
7 months ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized (CUPE) The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The...
-
Client Services Coordinator
3 weeks ago
Ottawa, Canada Carefor Health & Community Services Full timeThe Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s caseload is properly assigned, and client expectations are met. The Client Services Coordinator also maintains accurate documentation and communications with clients,...
-
Client Services Coordinator
3 months ago
Ottawa, Canada Access Healthcare Services Inc. Full timePOSITION TITLE Client Services Coordinator POSITION PROFILE The Client Services Coordinator is responsible for scheduling field staff according to client care needs. They will coordinate communication between multiple stakeholders including field staff, clients, client families, service providers, and Home and Community Care Support Services. The Client...
-
Client Services Coordinator
2 weeks ago
Ottawa, Canada Carefor Health & Community Services Full time**About us**: Carefor is Eastern Ontario’s largest home care and community support services not-for-profit with over 1,600 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. Formerly the Victorian Order of Nurses, Carefor has been providing service in Ottawa for over 123 years. At Carefor, we know our work matters, and we’re...
-
Part-time Client Care Coordinator
7 months ago
Ottawa, Canada Assurance Home Care Full time**Job description** Do you have coordination or scheduling experience? Do you get excited about the idea of delivering spectacular customer service? If yes, we want to meet you! We are an independent fast-growing; dynamic home care company and we are looking for an individual who is eager to embrace a new challenge and help in shaping the future and...
-
Client Care Coordinator
4 minutes ago
Ottawa, Canada Larga Baffin Full timeLarga Baffin has an exciting opportunity to join our team as a: Part-Time Client Care Coordinator! - Larga Baffin is classified as an Essential Service and is taking all mandatory and recommended preventive measures as per Public Health authorities to ensure the health and safety of all staff and residents._ - A special thank you to all front-line workers...
-
Client Services Coordinator- Bilingual
6 months ago
Ottawa, Canada Carefor Health & Community Services Full timeJob Position: CSC - Full Time - Evenings Monday to Friday 3pm-11pm and fair share of weekends. Reporting to: Supervisor, CSC Location: Ottawa Job Group: Unionized (CUPE) The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service...
-
Client Service Coordinator
3 days ago
Ottawa, Canada Access Healthcare Services inc. Full time**Job description** **Access Healthcare Services Inc. is looking to hire a Part Time Client Service Coordinator to join our dynamic team.** **POSITION PROFILE** The Client Services Coordinator is responsible for scheduling field staff according to client care needs. They will coordinate communication between multiple stakeholders including field staff,...
-
Client Service Coordinator
2 weeks ago
Ottawa, Canada Carefor Health & Community Services Full time**About us** Carefor is Eastern Ontario’s largest home care and community support services not-for-profit with over 1,600 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. Formerly the Victorian Order of Nurses, Carefor has been providing service in Ottawa for over 123 years. At Carefor, we know our work matters, and we’re...
-
Part- Time Client Services Representative
3 months ago
Ottawa, Canada Algonquin College Full timeDepartment: Academic Access Centre Position Type: Part-Time Support Salary Range: $25.92-$30.01-Hourly Scheduled Weekly Hours: 24 Anticipated Start Date: October 21, 2024 Length of Contract: 8 Months Posting Information Posting Closing Date: September 26, 2024 Please note: jobs are posted until 11:59 pm on the job closing date. Job Description: The...
-
Cleaner (Part-time)
4 months ago
Ottawa, Canada Meticulous Touch Home Services Full time**About Us**: We are a growing cleaning service committed to providing high-quality cleaning solutions for residential and commercial clients. We take pride in our attention to detail, reliability, and excellent customer service. **Responsibilities**: - Perform general cleaning duties such as vacuuming, dusting, sweeping, and mopping. - Clean bathrooms,...
-
Client Service Coordinator
2 months ago
Ottawa, Canada Bayshore HealthCare Full time**The Client Scheduling Coordinator, under the direction of the immediate Supervisor, handles client care and service inquiries, arranges client care and service, schedules Field employees and maintains scheduling information and data as required.** **DUTIES AND RESPONSIBILITIES** - Handle and document prospective client inquiries regarding requests for...