Technicien Support Applicatif Bilingue- Bilingual

4 weeks ago


Remote, Canada DXC technology Full time

**Responsabilités**:_
- Mise à jour de base de données **Oracle**:

- Diagnostiquer
- Responsable de l’exécution des tâches assignées dans le cycle de livraison d’un projet.
- Comprend un large éventail de technologies de l’entreprise afin de fournir une partie d’une conception technique détaillée, qui répond aux exigences des clients.
- Aider à la préparation de présentations techniques et de démonstrations; et participer à des réunions avec les clients.
- Travaille avec un minimum de directives du responsable technique et avec des représentants désignés par le client pour accomplir les tâches assignées.
- Contribuer à la conception de livrables spécifiques et aider à l’élaboration de solutions techniques.
- Participe en tant que membre d’une équipe et entretient de bonnes relations avec les membres de l’équipe et les clients.
- Comprend la stratégie de l’entreprise et le rôle que joue l’individu.
- Utilise des outils de connaissances et réutilise l’information au profit de projets et de perfectionnement professionnel.
- Utilise et contribue aux forums techniques au sein de l’environnement de l’entreprise et des communautés professionnelles locales et des groupes d’utilisateurs techniques.
- _**Études et expérience requises**:_
- 3 à 5 ans d’expérience technique
- Baccalauréat ou un diplôme équivalent en informatique ou dans un domaine d’études connexe;
- Sans diplôme, 5 à 7 ans d’expérience professionnelle pertinente
- _**Connaissances et compétences**:_
- Possède suffisamment de connaissances techniques approfondies et étendues pour être individuellement responsable de la mise en œuvre d’un produit livrable spécifique.
- Capable de contribuer à la conception des livrables.
- Avoir la capacité d’effectuer / conduire la résolution de problèmes sur des produits individuels.
- Capable de communiquer des concepts larges et spécifiques avec l’équipe et les pairs.
- Capable de produire de la documentation à l’usage de l’équipe et du client.dé

**Doit être autorisé à travailler légalement au Canada indéfiniment**

DXC Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.
- **Responsibilities**:_
- Uptade data in **Oracle **Database
- Responsible for delivery of assigned tasks within the delivery cycle of a project.
- Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
- Works with mínimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
- Contributes to design for specific deliverables and assists in the development of technical solutions.
- Participates as part of a team and maintains good relationships with team members and customers.
- Understands the company strategy and the role that the individual plays.
- Uses knowledge tools and re
- uses information for the benefit of projects, and of professional development.
- Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.
- **Education and Experience Required**:_
- 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
- **Knowledge and Skills**:_
- Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
- Able to contribute to the design for deliverables.
- Has ability to perform/drive resolution of problems on individual products.
- Able to communicate broad and specific concepts with team and to peers.
- Able to produce documentation for use by team and customer.

**Must be legally authorised to w



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