Team Lead, HRms
3 weeks ago
Team Lead, HRMS & Payroll - ( 220002U1 )
**Description**
Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. The Stantec community unites more than 25,000 employees working in over 400 locations across 6 continents.
**Your Opportunity**
The Enterprise Application Solutions, Functional Operations team is seeking a Team Lead for Oracle HRMS and Payroll support.
**Your Key Responsibilities**
- Assisting with management of the activities and performance of the IBA Operations team to ensure efficiency and effectiveness._
- Provide management to direct reports and support the overall team, including recruiting new hires.
- Work with your team to address personnel or project issues as they arise.
- Provide guidance, coaching, feedback, and support to team members.
- Establish and support career development plans with employees.
- Keep peers and managers informed on the status of issues.
- Communicate risks and recommend solutions to stakeholders and management.
- Perform quality reviews on the team members’ deliverables.
- Planning and coordinating centralized system update and maintenance activities such as:_
- Monitor and respond in a timely manner to incidents and service interruptions logged by end users using Microsoft System Center Service Management (SCSM) ensuring all tickets are assigned and completed.
- Resolve functional problems effectively and efficiently working with internal technical teams, and external vendors to identify work around, root cause, and fix.
- Log service requests with vendors and coordinate diagnostics, requested actions, and perform testing.
- Collaborate with and/or escalate incidents to Agile product teams when front-end resolution does not appear evident.
- Execute SQL database queries to assist in data analysis.
- Monitoring, reviewing exceptions, troubleshooting, and communicating the results of Oracle concurrent processing minimizing impact to business users and meeting the key control requirements.
- Execute a variety of tasks in support of acquisition migrations.
- Execute formal testing by participating in testing activities such as test case creation, execution and issue resolution utilizing qTest.
- Identify opportunities to reduce or prevent incidents occurring such as educating/training end-users or functional/technical changes.
- Assess impacts of functional changes to the system, including upstream and downstream system flows; and develop appropriate unit test plans to mitigate risk of changes negatively impacting the business.
- Planning and executing a wide range of small initiatives as part of ongoing operational requirements. Supervising/providing guidance on initiatives led by other teams.
- Document functional designs and configurations using tools such as the Atlassian product suite, Microsoft Office, Visio. Proficiency in Microsoft Excel required.
- Leading and participating in team internal process development and improvement activities.
- Leading and developing process documentation procedures/policies to ensure adequate documentation exists to support business continuity, incident troubleshooting and staff training.
- Adhere to Stantec’s Solution Delivery Framework, Incident Management, and Change Management procedures.
- Able to work flexible hours if required, which may include periodic weekends.
**Qualifications**
**Your Capabilities and Credentials**
- Experience working in a team-oriented, highly collaborative, global environment.
- Excellent understanding of accounting and human resources principles, concepts, and processes.
- Strong soft skills and ability to empower team members as well as motivate them to achieve organizational goals.
- Ability to coach, guide, and provide constructive feedback to team members.
- Demonstrated leadership, interpersonal and project management skills.
- Experience in all aspects of software development lifecycle following best practice methodologies like the Agile practices.
- Understanding of ITIL practices.
- Test planning, preparation and execution experience a definite asset.
- Demonstrated process improvement history.
- Strong customer service focus.
- Excellent verbal and written interpersonal, communication, and problem-solving skills.
- Strategic thinker, but with a diligence for accuracy, documentation, and structure.
- Oracle eBusiness implementation experience is considered an asset.
**Education and Experience**
- Completion of a post-secondary Business, Human Resources, or Information Technology related program or comparable experience.
- Hands on experience with Oracle E-Business Suite in HR and Payroll.
- 7-10 years of experience over a diversity of system functions.
- Prior experience in a supervisory role managing support, task assignment, prioritization, and delivery.
**Working Conditions**
- Fast paced environment with many, often competing, priorities. There are frequent demands for tasks that have short completion times and tight dea
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