Facility Service Contract Supervisor

6 months ago


Markham, Canada Black & McDonald Limited Full time

**ABOUT THIS CAREER OPPORTUNITY**

Black & McDonald's Southern Ontario Service team is growing If you are searching for the opportunity to build a solid foundation for your career, this position is for you. The Facility Service Contract Supervisor is located in Toronto (GTA), ON and reports directly to the Manager, Client Services & Key Accounts.

Duties and responsibilities include but are not limited to:

- Internal and external client reporting and engagement.
- Supervision of client base maintenance agreements.
- Supervision of monthly contract renewals and contract performance reporting.
- Facilitate service agreement amendments and service agreement revisions.
- Occasional participation in RFP and RFI processes.
- Perform monthly gross margin forecasting and reporting.
- Reporting and analysis pertaining to contract SLAs and KPIs for key accounts.
- Investigate and provide solutions to client inquiries.
- Update & maintain client information.
- Facilitation & supervision of client feedback surveys.
- Coordination & supervision of sub-contractors.
- Coordination & supervision of maintenance activities.
- Facilitate client meetings as required.
- Occasional asset management client reporting and analysis.
- Perform other duties as assigned by Management.

**COMPETENCY REQUIREMENTS**
- Change Orientation
- Communicates Effectively
- Continuous Learning
- Customer Focus
- Holds Self and Others Accountable
- Problem Solving and Innovation
- Teamwork and Collaboration
- Values and Respects Others

**EDUCATION REQUIREMENTS**
- University or college degree in business administration an asset.

**WORK EXPERIENCE REQUIREMENTS**
- 2-3 years relevant experience in a related environment.

**SKILLS, ABILITIES, AND OTHER REQUIREMENTS**
- Proficient computer skills, including knowledge of service management systems.
- JDE experience an asset.
- Proven ability to communicate effectively with a diverse group of internal and external individuals.
- Proven systematic and organized approach to multi-tasking, strong attention to detail.
- Demonstrates ability to meet deadlines and prioritize a heavy workload.
- Demonstrates ability to work independently to complete assigned tasks with minimum supervision.
- Professional, friendly, exceptional interpersonal skills.
- Strong written and verbal communication skills with ability to communicate across all levels of the organization.
- Ability to be flexible and adaptable as this position often requires multi-tasking.
- Ability to identify business critical issues quickly and navigate priorities based on last minute changes.
- Must display a high level of integrity and professionalism.
- Access to a vehicle/full G driver's license.


  • Facility Supervisor

    6 months ago


    Markham, Canada KINGS COURT MARKHAM Full time

    **Role Description** This is an on-site role located in Markham, ON for a Facility Supervisor. The Facility Supervisor will be responsible for overseeing the logístical operations of the facility, including ensuring cleanliness, maintenance and upkeep of the facility, and ensuring the overall safety of the premises. Must be willing to work flexible hours...

  • Facilities Supervisor

    4 weeks ago


    Markham, Ontario, Canada Boston Pizza Full time

    Boston Pizza is looking for a highly skilled Facilities Supervisor to oversee the cleaning services at our facilities. As a key member of our team, you will be responsible for ensuring that our sites are clean and safe for customers and employees alike.Job Description:We are seeking an experienced supervisor with excellent leadership skills to manage a team...


  • Markham, Canada Belvika Trade & Packaging Full time

    **Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 31-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and...

  • Project Analyst

    6 months ago


    Markham, Canada Hydro One Networks Inc Full time

    **48504** - **Markham** - **Regular** - **fulltime** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of...


  • Markham, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    As a Facilities Maintenance Supervisor with beBee Professionals, you will play a critical role in ensuring the cleanliness and hygiene of our facilities. In this position, you will oversee the cleaning operations, supervise cleaning staff, and ensure compliance with regulations.Responsibilities:Supervise and coordinate cleaning staff and daily...


  • Markham, Canada Belvika Trade & Packaging Full time

    Belvika Trade & Packaging Ltd. is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 31-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and...

  • Facility Officer

    6 months ago


    Markham, Canada Hydro One Networks Inc Full time

    **48505** - **Markham** - **Rotation** - **12 months** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of...


  • Markham, Canada AMPHENOL CANADA CORP Full time

    **LET’S CONNECT!** **Amphenol Canada Corp.** **Reasons to Join Amphenol Canada!** - Excellent benefits coverage, including health, dental, vision & travellers’ insurance - Health Care Spending Account - Company pension plan - Progressive employee incentive plans - Talent development - we invest in your growth! - Company Recreation Club offering fun...

  • Facilities Supervisor

    6 months ago


    Markham, Canada WEINS Corporate Full time

    **WEINS Corporate**, a division of Weins Canada, is looking for a **Facilities Superviso**r to join our motivated and dynamic team. We are a member of the Weins Canada automotive group and proudly owning 15 dealerships across the GTA. We value our employees and believe in our staff, work-life balance and career progression from within. We are an...

  • Contract Coordinator

    6 months ago


    Markham, Canada Toyota Full time

    Job Description Contract Coordinator - 12-Month Contract About Toyota Financial Services Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly owned subsidiary of Toyota Motor...


  • Markham, Canada BigLeaf Tree Service Full time

    Seeking an experienced Arborist contract climber to assist with tree dismantlings. We do not use cranes for tree removals, you must be proficient with rigging out and safely dismantling all sized trees in urban environments. Applicants must have: - Reliable transportation. - Own all required gear aside from rigging gear and saws can which can be...


  • Markham, Canada Cushman & Wakefield Full time

    **Job Title** Facility / Site services coordinator **Job Description Summary** The Site Services Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities. Essential functions and...


  • Markham, Canada Hydro One Networks Inc Full time

    **48506** - **Markham** - **Regular** -** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers...


  • Markham, Canada Ontario Health atHome Full time

    **Job Description**: **CARE AND BE CARED FOR - THIS IS YOUR HOME** Reporting to the Director, Contract Services, the Manager, Contract Services position is responsible for negotiating, managing, monitoring and evaluating service provider and vendor performance in accordance with service agreements and ministry-defined goals. Provides expert advice to...

  • Contracts Associate

    6 months ago


    Markham, Canada Everest Clinical Research-Can Full time

    Everest Clinical Research (“Everest”) is a full-service contract research organization (CRO) providing a broad range of expertise-based clinical research services to worldwide pharmaceutical, biotechnology, and medical device industries. We serve some of the best-known companies and work with many of the most advanced drugs, biologics, and medical...


  • Markham, Ontario, Canada Black & McDonald Full time

    About this roleThe Customer Service Representative - Facility Operations is a critical position at Black & McDonald, responsible for supporting work order creation for the Facilities Management and Services departments.This individual will be based in Markham and report to the Call Centre Supervisor. Their primary focus will be to ensure the delivery of...


  • Markham, Canada Miller Waste System Full time

    SITE SUPERVISOR **Location**: ETWMF - 300 Rodick Rd. Markham, ON **Position Type**: Full-time - Permanent **Reporting**: Facility Manager **Hours**: 2:00am to 10:30am, occasional weekends **Responsibilities**: In the position of Site Supervisor, your key responsibilities will include but are not limited to: - You will be responsible for the operation of...


  • Markham, Canada Miller Waste System Full time

    SITE SUPERVISOR **Location**: ETWMF - 300 Rodick Rd. Markham, ON **Position Type**: Full-time - Permanent **Reporting**: Facility Manager **Hours**: 10:00pm to 6:00am, occasional weekends **Responsibilities**: In the position of Site Supervisor, your key responsibilities will include but are not limited to: - You will be responsible for the operation of...


  • Markham, Ontario, Canada BGIS Full time

    Job OverviewAs a Commercial Contract Management Professional, you will play a vital role in supporting both our business development and existing client contract teams at BGIS.Key ResponsibilitiesAdvocate risk management processes and financial objectives while ensuring compliance.Maintain and manage the contracts & proposals database, ensuring accurate and...


  • Markham, Canada Black & McDonald Full time

    ABOUT THIS CAREER OPPORTUNITY Reporting to the Billing Supervisor, the Contract Administrator is an integral component to providing clients with quality solutions and service that adds value to their core business. A positive attitude within a learning environment is essential. You’ll develop solutions related to client needs & challenges; you’ll...