Foh Duty Manager

7 months ago


Victoria, Canada Strathcona Hotel Full time

The Strathcona Hotel and Entertainment Center is looking for a dynamic, hands-on and experienced individual to join our existing team of managers.

As a manager you have the confidence to oversee the operation of several busy outlets, possess exceptional interpersonal skills, and are able to juggle many projects while making sound business decisions. You are a natural leader, who loves working as a team. Your staff's success is your success. You are passionate about the industry and have a genuine interest in creating events/activities to help build the business.

Must be able to work evenings and weekends based on the needs to the business.

**Responsibilities**:

- Demonstrate a commitment to provide warm, friendly service
- Ensure the restaurant and pubs are running smoothly
- Support employees in all areas wherever help is needed
- Deal with guest complaints
- Follow Serving it Right
- Follow Health and Safety Standards
- Supporting staff through training, and progressive discipline

Perks include:

- 50% off food (while at work or when visiting as a guest)
- $100 a month house charge account for staff meals
- free downtown parking (as available)
- health and dental benefits after 9 months (must work 20 hours a week minimum)
- 15% discount to the Strath Liquor Store
- free concerts, movies, events, based on availability

**REQUIREMENTS**:

- Minimum 4 years experience in hospitality industry
- Previous supervisory/manager experience
- Passion for guest service
- Knowledge of wine, cocktail and beer
- Must be a team leader
- Excellent interpersonal and time management skills
- Exceptional communication skills, both written and oral
- Must be a team oriented & motivated individual
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Must be able to work a flexible schedule, including evenings and weekends

Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush era of the region. Beautifully renovated it offers some of the most unique activities in Victoria, all right Downtown. Call us to make your reservation today


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