Keyholder - Front of House

1 month ago

Victoria, Canada The Original FARM Full time

The Original FARM is a leading cannabis retailer that empowers the customer to take the best
- informed decision through thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer.

We are looking for a customer service focused Full Time Keyholder to join our Hillside team.

The Keyholder FOH reports to the Store Manager, FOH Assistant Manager, Supervisor FOH

The responsibilities include, but are not limited to the following:
**Customer Experience**:

- Drive the store sales through personal sales
- Expand the customer data base and build brand loyalty
- Represent the values of The Original FARM Cannabis brand with utmost integrity
- Model a customer service centric culture that fosters a positive work environment and experience
- Address all customer concerns in a timely and empathetic manner
- Maintain the store ambiance at the required standards including cleanliness, audio, digital assets as well as Health and Safety regulations
- Ensure the brand values are consistently represented through compliance to all policies and procedures
- Ensure that the customer service standards and product knowledge programs are implemented on an on-going basis
- Promote a work environment based on mutual respect and teamwork that align with the corporate values
- Build and maintain a positive team work environment

**Operational Efficiency**:

- Ensure compliance with all policies and procedures
- Ensure timely and seamless execution of all company initiatives and programs
- Communicate and identify business trends and product feedback, to drive sales and enhance the customer experience
- Execute store opening and closing procedures including counting till funds, completing cash reconciliations, opening, and closing registers, securing facility, and database management (ensuring financial accuracy)
- Accuracy in worked time recording
- Accuracy and proficiency in cash management and use of POS system
- On-going desire to learn and update oneself on the product knowledge
- **Skills and Abilities Required**:

- Exceptional customer service skills
- Proven ability to work with retail operating systems
- Excellent verbal, written and interpersonal communication skills
- Strong work ethics
- Demonstrate critical thinking and logic
- Strong interpersonal skills with the ability to build a loyal client base
- Excellent time management skills
- Positive attitude
- Attention to detail
- Ability to lead a team as well as work as part of a team

**Benefits**:

- Flexible schedule
- Store discount

  • Keyholder - Front of House

    1 month ago

    Victoria, Canada The Original Farm - Downtown Full time

    The Original FARM is a leading cannabis retailer that empowers the customer to take the best - informed decision through thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are looking for a customer service focused Full Time Keyholder to join our Downtown team. The...

  • Front of House

    7 months ago

    Victoria, Canada The Original FARM Full time

    The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are looking for a customer service focused Part Time Keyholder to join our team in...

  • Front of House

    1 month ago

    Victoria, Canada The Original FARM Full time

    The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are looking for a customer service focused Part Time Keyholder to join our team in...

  • Front of House

    6 months ago

    Victoria, Canada The Original FARM Full time

    The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. We are looking for a customer service focused Full Time Keyholder to join our team in...

  • Keyholder - Front of House

    3 months ago

    Victoria, Canada The Original FARM Full time

    The Original FARM is a leading cannabis retailer that empowers the customer to take the best - informed decision through thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer. The Keyholder FOH reports to the Store Manager, FOH Assistant Manager, Supervisor FOH The...

  • Venues Front of House Staff

    7 months ago

    Victoria, Canada Victoria Conservatory of Music Full time

    Key Responsibilities Concert and event service/coordination for venues Front of House. Duties include managing and coordinating volunteer ushers, box office ticket sales and entry scanning, audience experience, cash handling reconciliation, and concession inventory. Other technical Venues or front-of-house experience would be an asset. Qualifications and...

  • Front of House Supervisor

    5 months ago

    Victoria, Canada Boston Pizza International, Inc. Full time

    **Front of House (FOH) Supervisor**: A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to...

  • Assistant Manager

    5 months ago

    Victoria, Canada The Original FARM Full time

    **Original Farm: the expert cannabis experience, designed for everyone.** At Original FARM Cannabis, we are cannabis educators and enthusiasts, sharing our passion and acquired knowledge with every customer. Our team provides unbiased guidance that helps the customers find the product that’s best for them. Locally owned and operated, our Hillside,...

  • Assistant Manager

    5 months ago

    Victoria, Canada The Original FARM Full time

    **Original Farm: the expert cannabis experience, designed for everyone.** At Original FARM Cannabis, we are cannabis educators and enthusiasts, sharing our passion and acquired knowledge with every customer. Our team provides unbiased guidance that helps the customers find the product that’s best for them. Locally owned and operated, our Hillside,...

  • Front of House Host

    1 month ago

    Victoria, British Columbia, Canada Denny's Full time

    About Denny'sDenny's is a leading hospitality company with a rich history of providing exceptional dining experiences. Our commitment to quality and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.Job SummaryWe are seeking a highly motivated and enthusiastic Front of House Host to join our team. As a...

  • Front of House Host

    1 month ago

    Victoria, British Columbia, Canada Denny's Full time

    About Denny'sDenny's is a leading hospitality company with a rich history of providing exceptional dining experiences. Our commitment to quality and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.Job SummaryWe are seeking a highly motivated and enthusiastic Front of House Host to join our team. As a...

  • Front of House Host/Hostess

    3 weeks ago

    Victoria, British Columbia, Canada Denny's Full time

    Denny\u2019s - Front of House - Host/HostessDenny\u2019s Canada is a leading hospitality group, recognized for its commitment to exceptional guest experiences. We are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses.As a Front of House Host/Hostess, you will be the first point of contact for our guests,...

  • Front of House Staff

    5 months ago

    Victoria, Canada Oregano's Pizza Shelbourne Full time

    Oregano's is seeking outgoing, organized individuals to join our front of house staff! This position is great for students and offers flexible hours and a fun, social work environment. Shifts are available in the evening and generally run from 4PM-8PM, dependent on store needs. As a member of front of house, job duties include: - Customer service and...

  • Front of House Staff

    5 months ago

    Victoria, Canada Oregano's Pizza Shelbourne Full time

    Oregano's is seeking outgoing, organized individuals to join our front of house staff! This position is great for students and offers flexible hours and a fun, social work environment. Shifts are available in the evening and generally run from 4PM-8PM, dependent on store needs. As a member of front of house, job duties include: - Customer service and...

  • Front of House Host/Hostess

    3 weeks ago

    Victoria, British Columbia, Canada Denny's Full time

    Denny\u2019s Front of House Team MemberWe are seeking enthusiastic and upbeat personalities to join our team as Front of House Host/Hostesses. As a key member of our restaurant team, you will be responsible for providing a world-class impression on each and every guest, from the moment they enter our restaurant to the moment they leave.Key...

  • Front of House Host

    3 days ago

    Victoria, British Columbia, Canada Denny's Full time

    We are seeking a highly energetic and positive individual to join our team as a Front of House Host at Denny's Canada in Victoria, BC.As a key member of our front-of-house staff, you will be responsible for providing world-class hospitality to our guests, supporting your team, and ensuring prompt, friendly greetings and seating.Key...

  • Front of House Associate

    5 months ago

    Victoria, Canada Habitat Café Full time

    Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks? Join us! **Front of House Associate**: - **Habitat Food Services**_ **Habitat Food Services is in search of a highly motivated Front of House Associate to join our talented team of people!** **Position Details**:Permanent, Full-Time. Hours of work...

  • Front of House Team Member

    3 weeks ago

    Victoria, British Columbia, Canada Denny's Full time

    Be a Part of Our Dynamic Front of House TeamDenny's Canada is a 100% Canadian-owned company recognized for its commitment to exceptional hospitality experiences. As a Front of House Team Member, you will be the face of our brand, providing world-class service to our guests and supporting your team in any way possible.Key Responsibilities:Provide a warm and...

  • Front of House Staff

    4 weeks ago

    Victoria, Canada Tacofino Full time

    Tacofino Langford front of house full time position. Tacofino Victoria is hiring full time! Pay starts at $20/hr. We are looking hire someone who is able to work 4-5 days a week. Ideally you would be available to work evenings, as well as weekends. Tacofino offers an even split tip pool, with weekly tip outs. You would receive a free staff meal with every...

  • Front of House Staff

    3 months ago

    Victoria, Canada Tacofino Full time

    Tacofino Langford front of house full time position. Tacofino Victoria is hiring full time! Pay starts at $20/hr. We are looking hire someone who is able to work 4-5 days a week. Ideally you would be available to work evenings, as well as weekends. Tacofino offers an even split tip pool, with weekly tip outs. You would receive a free staff meal with every...