Foh Supervisor

7 days ago

Victoria, Canada The Renfrew Pub Full time

Working at Wild Renfrew is different than working anywhere else. We bring balance between the rugged west coast and a professional, organized work environment. Being a family owned business you'll quickly see what we mean when we say that Port Renfrew feels like home. We're way beyond working in an industry that's lacking soul.

Out here you'll have the 360 degree experience of being surrounded by nature, don't worry about housing though - we have you covered for a small nightly fee

**What You Do**

The Front of House Supervisor at Wild Renfrew will provide restaurant guests with a unique and professional dining/beverage experience, ensuring product and service standards are met, and implementing procedures for maximum operating efficiency.

As as integral part of team, the FOH Supervisor will lead by example, providing great training and management of the FOH Team, reporting directly to the General Manager.

**What We Need From Our FOH Supervisor**:

- Excellent Communcation Skills
- Administrative & Organizational Management Skills
- Training & Experience in FOH positions: Server, Support, Hostess
- Ensuring that all employees are knowledgeable with all products which includes liquor, wine, beer and food
- Training all staff on POS and providing follow-up training
- Completing & Overseeing daily server cash-outs
- Support with Beer/liquor/wine orders
- Updating/fixing any POS problems
- Costing all liquor wine and beer products
- Daily inventory of Liquor, Wine and Beer
- Report accurate monthly inventory counts and updates
- Maintaining a high standard of cleanliness through daily and weekly routines
- Report accurate monthly inventory counts and updates
- Daily computer log outs
- Weekly sit downs with FOH — to give feedback
- Creating marking ideas that will help drive sales from month to month

**Experience and skill required**
- Minimum of two (2) years previous experience in FOH Position, ideally in an fast paced, upscale casual dining environment.
- Strong verbal, written and interpersonal skills. Able to read, write, speak and understand English well.
- Must be able to work quickly and efficiently.
- Possess strong knowledge of liquor, beer, wine and common drink ingredients.
- Experience in inventory management, maintaining par levels and supervising.
- Be able to multi-task and maintain a professional demeanor while under pressure.
- Cash handling and basic accounting functions.
- Valid alcohol and food handler’s certifications.
- Physical requirements: walk or stand for long periods of time, bending, lifting up to 25kg.

**Staff accommodation available for nightly rate**

**Salary**: $18.00-$20.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Overtime

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Restaurant: 2 years (preferred)

Work Location: In person

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