Vice President, Product Management

2 months ago

Toronto, Canada Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Product Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:
Mastercard aims to solve consumer disputes and improve the payment experiences for consumers, issuers and merchants. Within the Customer Experience and Disputes team our Ethoca Consumer Clarity Product is helping customers recognize and manage their recurring payments including their subscriptions. We have a suite of products including Subscription Controls, Smart Subscriptions, PCS (Payment Cancelation Services), Card Controls help customers manage their payments while significantly reducing customer friction. As a network agnostic solution, we are able to provide rich intelligence throughout the subscription and payment journey to better serve customers in the subscription ecosystem.

This role is situated within Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Role
This is an opportunity for a business-minded senior product leader who excels at developing new products to help accelerate our next stage of growth. In this role, you will work closely with our customers and partners, outline a product strategy, vision and requirements, lead business architecture and go-to-market execution of integrated solutions targeting multiple customer and regional segments. The individual will work closely with the executive team in devising comprehensive solutions to address current and emerging opportunities and will also serve as the primary product advocate for these products. This position will report to the SVP, Head of Product for Customer Experience and Disputes.

This role is focused on leading teams responsible for the product management of subscription and payment blocking products and will support activities associated with all aspects of the Mastercard product management lifecycle. The role will work closely with Mastercard Operations & Technology Leaders, Ethoca Technology, Senior leadership throughout Mastercard, Ethoca sales teams and regional C&I product teams on product support, product development and new product opportunities.

Key Responsibilities:

- Lead and evolution of the dispute & consumer experience product strategy, across your area, and ensure that a rich value proposition is delivered through our existing and new solutions;
- Deliver innovative and integrated solutions across our customer segments including card issuing banks; merchants across for enterprise, small business, and including specific vertical targets; and partner or reseller solutions for financial institutions, acquirers/ISOs and technology partners.
- Be the market face for product and service innovations, including participation in highly strategic collaboration forums and working group meetings comprised of Ethoca and Mastercards most influential merchant and card issuing customers;
- Transform the output of innovation workshops into a pipeline of emerging enhancements and new innovations; prove out the business case for emerging solutions in preparation for commercialization and market launch;
- Lead product analysis, recommendations and implementation for segmentation, solution packaging and overall commercialization, including pricing;
- Establish and maintain strong two-way communications with our go-to-market teams, customers and partners - chair periodic regional meetings and innovation workshops;
- Actively engage & co

  • Vice President of Product Management

    18 hours ago

    Toronto, Canada Enghouse Full time

    We are on a hunt for a Vice President of Product Management! **Our Company**: Enghouse Interactive is a technology company valued at over $1 billion. >>>Meet the Team

  • Vice President of Product Management

    1 week ago

    Toronto, Canada Enghouse Systems Full time

    We are on a hunt for a Vice President of Product Management! **Our Company**: Enghouse Interactive is a technology company valued at over $1 billion. >>>Meet the Team< **The Role**: Enghouse has recently created a new Vice President of Product Management position to drive outstanding performance across product strategy and execution, towards accelerating...

  • Vice President, Production

    6 months ago

    Toronto, Canada Guru Studio Full time

    Guru Studio is a creative-driven entertainment company and an industry leader in animated storytelling. For over twenty years, our studio has brought to life some of the most recognizable and beloved children’s properties in the world. We’re always looking for passionate and committed talent, so come join our dynamic and growing team! Guru is proud to...

  • Vice President, Institutional Sales

    1 month ago

    Toronto, Canada Centurion Asset Management Full time

    **RequireWho We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Vice President, Institutional Sales

    4 weeks ago

    Toronto, Canada Centurion Asset Management Full time

    **RequireWho We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Vice President, Marketing

    5 months ago

    Toronto, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Vice President of Product Management

    6 months ago

    Toronto, Canada Workplace Options Full time

    **Vice President of Product Management** **Who we are**: Founded in 1982, Workplace Options (WPO) is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both...

  • Vice President, Product Strategy

    6 months ago

    Toronto, Canada AGF Management Limited Full time

    About AGF: Founded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth businesses. Our suite of diverse investment solutions extends globally to a wide range...

  • Vice President, Asset Management

    3 weeks ago

    Old Toronto, Canada Brookfield Asset Management, Inc Full time

    Vice President, Legal & Regulatory, Private Equity | Toronto, CALocationBrookfield Place - 181 Bay Street, Toronto, CanadaBusiness - Private EquityThe Brookfield Private Equity Group has a 20-year track record of consistently generating strong investment performance. Leveraging its deep experience as a long-term owner and operator of world-class assets and...

  • Vice President, Asset Management

    1 month ago

    Old Toronto, Canada Brookfield Asset Management, Inc Full time

    Vice President, Legal & Regulatory, Private EquityLocationBrookfield Place - 181 Bay Street, Toronto, CanadaBusiness - Private EquityThe Brookfield Private Equity Group has a 20-year track record of consistently generating strong investment performance. Leveraging its deep experience as a long-term owner and operator of world-class assets and businesses, the...

  • Vice President, Finance

    7 months ago

    Toronto, Canada Brookfield Asset Management Full time

    Location Brookfield Place - 181 Bay Street Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work...

  • Vice-president, Commercial Banking, Products

    8 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Vice President, Finance

    7 months ago

    Toronto, Canada Brookfield Asset Management Full time

    locations- Toronto, Ontario- time type- Full time- posted on- Posted Today- job requisition id- R2036618- Location Brookfield Place - 181 Bay Street - Brookfield Culture - Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial,...

  • Vice President, Property Operations

    7 months ago

    Toronto, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Vice President of Operations

    7 months ago

    Greater Toronto Area, Canada Terracap Management Inc Full time

    **POSITION**: Vice President, Operations **DEPARTMENT**: Operations **REPORTS TO**: Chief Operating Officer **DIRECT REPORTS**: Operations Team - Administrators, Facilities and Property Managers **SALARY**: $170,000 - $200,000 per year **LOCATION**: 100 Sheppard Ave, E., North York **COMPANY BACKGROUND** The Terracap Group of Companies is a private...

  • Vice President of Development

    7 months ago

    Toronto, Canada Chad Management Group Full time

    **Vice President Development** Our client is a Leading Real Estate Developer in the GTA. We are conducting a search for a Vice President of Development to head up the Development function with one of Canada's most sort after Developers **Job Duties/Responsibilities** **Team Leader**: - Run the Team with responsibility for the development and finance and...

  • Vice President, Finance

    7 months ago

    Toronto, Canada Brookfield Asset Management, Inc Full time

    **Location** Brookfield Place - 181 Bay Street **Brookfield Culture** Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging...

  • Manager/Associate Vice President

    2 months ago

    Old Toronto, Canada Tenth Revolution Full time

    An entrepreneurial, people-focused culture without the red tape.Incredible scope to run your own business and be your own boss within a supported environment.Unlimited opportunity to scale and build your own team—you could be handed the keys to a brand new office in a new location.The option to transfer to any of our global offices.Attendance at...

  • Vice President, Compensation

    6 days ago

    Toronto, Canada Brookfield Asset Management Full time

    locations- Toronto, Ontario- time type- Full time- posted on- Posted Today- job requisition id- R2030665- Location Brookfield Place - 181 Bay Street - Brookfield Culture - Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial,...

  • Vice President-Audit Manager

    2 days ago

    Old Toronto, Canada STATE STREET CORPORATION Full time

    p>Cyber Audit, Assistant Vice President Cyber Audit, Assistant Vice President