Shop/office Assistant

2 months ago

Sidney, Canada Service First Ltd Full time

Job Title: Shop/Office Assistant

Position Overview:
Service First is a locally owned family business providing scheduled and emergency service on

industrial machinery. We are looking for a Shop/Office assistant to join our team. The ideal

position. We offer room for growth opportunities.

This role will be responsible for overseeing all aspects of purchasing and shipping/receiving

operations, while also providing administrative support to various stakeholders. The ideal

multitask effectively. This position requires clear, timely and professional communication with

customers.

**Responsibilities**:

- Manage and coordinate incoming and outgoing shipments, ensuring accurate

documentation and timely delivery.
- Receive and inspect incoming shipments for quality, quantity, and damages.
- Prepare and package outgoing shipments, ensuring proper labeling and documentation.
- Maintain shipping and receiving records, including receipts, invoices, and shipping

manifests.
- Assist in resolving any shipping or receiving issues, such as lost or damaged shipments,

shipping delays, or incorrect documentation.
- Manage inventory by conducting regular counts and accurately tracking stock levels.
- Pick parts for both shipping and service calls.
- Responsible for keeping the shop and warehouse clean and organized.
- Source parts, create purchase orders and provide customers with quotes.
- Perform administrative duties, including managing incoming calls, responding to

inquiries, and handling correspondence.
- Provide general office support, including posting customer payments, creating invoices,

data entry, and other related duties.
- Collaborate with other administrative staff to ensure operations run efficiently.

Qualifications:

- High school diploma or equivalent.
- Must be able to lift up to 50 lbs.
- Must be willing to operate a forklift. Training and certification will be provided.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Attention to detail and a commitment to accuracy in all aspects of the role.
- Strong communication skills, both written and verbal.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using office software, such as Microsoft Office Suite (Word, Excel,

Outlook). Experience with accounting software such as QuickBooks is an asset.
- Previous experience in customer service, shipping & receiving or office administration

role is desirable.
- Ability to adapt to changing priorities and work under tight deadlines.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- RRSP Matching Program

Schedule:

- 8 Hour Shifts
- Monday to Friday

**Location**:

- Sidney BC.

Hourly: $ 25-30/hr starting wage.

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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