Administrative Assistant

3 weeks ago


Cambridge, Canada Albert's Gas Station Maintenance Full time

**Company description**

For over 25 years, our company has been providing outstanding service to our customers. We are available 24/7 and provide same-day or next-day service to private, retail, and commercial clients, including all major oil companies, many trucking firms, municipalities, marinas, and automobile dealerships.

**Job description**

The Administrative Assistant will be responsible for performing various office processes and procedures and providing overall support to the Customer Success Manager and Service Manager to ensure the smooth operation of the office. The main goal of this role is to enable outstanding office operations.

**Key Responsibilities**:

- Ordering office supplies and managing office expenditures
- Answering and directing calls to the office in courteous and timely manner
- Receive parts in inventory and close purchase orders
- Review open POs and follow up with vendors
- Post vendor bills in QuickBooks and perform three-way match
- Update and maintain customer and vendor records
- Oversee warranty paperwork and procedures, ensuring that everything is processed in a timely manner
- Support the daily scheduling and dispatching technicians based on their skill set and experience
- Maintain and update the project/quote pipeline, ensuring that all information is captured
- Proactively follow-up with customers after completion of services to ensure a high level of satisfaction with quality of work received
- Serve as a backfill for the Customer Success Manager
- Assist with local marketing initiatives as needed
- Other administrative support as required

**Skills and Qualifications**
- One or more years of experience in a similar role
- Excellent written and verbal communication skills
- Demonstrate initiative and ability to get tasks completed in a timely manner
- Strong attention to detail
- Demonstrated capability as a team player with strong interpersonal skills

**Job Types**: Part-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay



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