Night Auditor

2 weeks ago

Toronto, Canada FAIRMONT Full time

**Company Description**
For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.

**Job Description** What you will be doing**:

- The Night Auditor is a multi-role position and is responsible handling aspects of the Front Office, assisting guests both internal and external in an efficient and friendly manner, reconciliation of necessary accounts and functions in preparation for the next business day, and efficiently and accurately balance all Rooms and Food and Beverage charges during audit.
- Provide effective, fast service in a friendly manner
- Ensure the highest level of guest satisfaction by addressing concerns promptly
- Answer incoming calls and communicate to other departments as required
- Review and prepare for VIP and ALL loyalty members arrivals to ensure flawless check-in experience
- Check in and out hotel guests according to standards and policies
- Monitor for special rates and billing arrangements
- Keep front desk organized, tidied, and sanitized up to ALL Safe policies
- Ensure front desk is stocked with essential material
- Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards
- Pass on any guest comments to Night Manager or delegates
- Serving as an information source primarily regarding the Hotel
- Ensure guest security by proper handling of guest room keys and personal information according to set policies
- Aware of all emergency procedures
- In the course of normal duties, to observe, report, or take immediate corrective action on deficiencies, malfunctions, and untidiness
- Runs audit reports from Opera PMS ensuring accuracy
- Review Daily Outlet Totals from Point of Sale System and balance daily revenue
- Keep accurate financial records and backups
- Balances, reconciles and settles all bank credit cards
- Perform any other duties as assigned

**Qualifications** Your experience and skills include**:

- Solid knowledge of Front Office, Night Audit and Accounting Procedures.
- Working knowledge of Oracle Property Management Systems or similar
- Working knowledge of Silverware POS or similar Food and Beverage system
- Strong computer skills, especially with Microsoft Word, Microsoft Excel
- Minimum two years previous experience as a Night Auditor or Reception Agent, ideally in 500+key property
- Ability to work calmly under pressure and multi-task in a fast-paced and constantly changing environment
- Ability to work with mínimal supervision
- Must be passionate about guest service
- Must possess excellent interpersonal skills
- Excellent problem solving skills and detail oriented
- Excellent written and verbal communication skills
- Team player
- Professional manner and outgoing personality
- Strong financial and math skills
- Typing speed of 50 wpm
- Ability to work overnight shifts with flexible weekly schedule
- Previous accounting experience would be an asset
- Hotel/Hospitality degree or diploma an asset

**Your team and working environment**:

- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps

**Additional Information**
- Accor Employee Travel Discount Program
- On-shift hot or cold meal in The Hive Cafeteria
- Employee Assistance Program (EAP)
- Extended healthcare plan coverage
- Opportunity to develop your talent and grow within the Company and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

  • Night Auditor

    4 weeks ago

    Toronto, Canada Hampton Inn by Hilton Toronto Airport Corporate Centre Full time

    Night Auditor: We are seeking a Night Auditor to join our team at our hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for providing exceptional guest services and maintaining accurate financial records. If you have a passion for hospitality and excellent...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

    **Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...

  • Night Auditor

    2 weeks ago

    Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

    **Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada Executive Hotel Cosmopolitan Toronto Full time

    Welcome to Executive Hotels and Resorts An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.Position SummaryThe Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of...

  • Night Auditor

    2 weeks ago

    Toronto, Canada InnVest Hotels-Holiday Inn Express Toronto Downtown Full time

    **THE OPPORTUNITY**: NIGHT AUDITOR REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...

  • Night Auditor

    3 weeks ago

    Toronto, Canada The Broadview Hotel Full time

    The Night Auditor is Responsible for overseeing the front desk operations on the overnight shift. Greeting and assisting guests and processing check-in/out transactions and ensuring the end-of-day procedures are completed. Must be able to work independently and have strong problem-resolution skills. **Skill Requirements**: - Welcome and register guests...

  • Night Auditor

    2 weeks ago

    Toronto, Canada CEM Resorts Full time

    As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours, providing exceptional service to our guests and maintaining accurate financial records. This position is based in Toronto, one of Canada’s most vibrant and diverse cities. **Responsibilities**: - Nightly Audit: Conduct a thorough...

  • Night Auditor

    4 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Pantages Hotel is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    2 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Hotel Victoria is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    2 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Night Auditor** Pantages Hotel is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Night AuditorWe are looking to add a Night Auditor to our team. The Night Auditor plays a crucial role as the first point of contact during nighttime hours, performing various tasks such as acting as a Front Desk Agent, reconciling accounts, and assisting hotel guests with their needs.Perks of Joining UsCollaborate with dedicated team members who are...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Night AuditorWe are currently hiring a Night Auditor to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.What We Offer Work with likeminded team members who are passionate about their work and keep things...

  • Night Auditor

    4 weeks ago

    Toronto, Canada Silver Hotel Group Full time

    Silver Hotel Group is currently hiring a **Night Auditor** to join our dynamic team in the downtown core of Toronto! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who...

  • Night Auditor

    3 days ago

    Toronto, Canada Gladstone House Full time

    A collection of heritage-driven, neighbourhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation...

  • Night Auditor

    2 weeks ago

    Toronto, Ontario, Canada FAIRMONT Full time

    Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million...

  • Night Auditor

    3 weeks ago

    Toronto, Canada Holiday Inn Toronto International Airport Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Night Auditor

    4 weeks ago

    Toronto, Canada Ace Hotel Toronto Full time

    Begin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever home in Canada, in the heart of the Fashion District, near St. Andrew’s Market and Playground; but we’re gonna need your help to perform nightly audits and provide guest support during night-time hours. CORE FOCUS...