Key Accounts Manager

3 months ago


Oakville, Canada Mancor Industries Full time

Mancor Industries is a world class precision manufacturer of metal components and sub-assemblies that uses state of the art machining and fabrication techniques to produce high value add, cost effective products for our strategic partners in the North American Truck and Heavy Duty equipment industries. The Business Account Manager will be responsible to manage and maintain existing OEM customer relationships as well as develop and implement growth opportunities in new and existing markets. The Business Account Manager will lead activities to drive continuous improvement in customer’s Key Operations Indicators (KOI’s) in an environment of increasing customer expectations.

**Tasks**:

- Develop trusted relationships with our customers and address their needs effectively
- Conduct routine customer visits and be fluent on market trends
- Manage and track all RFQ’s including the management of customer paid tooling
- Be an integral part of the quote development and submission process
- Maintain Price Files and ensure accuracy
- Be an active participant in APQP activities
- Research and identify new market opportunities
- Monitor customer scorecards and manage activities to exceed targets
- Prepare customer presentations
- Facilitate customer VA/VE cost savings initiatives while maintaining profitability focus
- Work with the plant management team to ensure all customer requests are complete
- Travel within North America required.

**Ideal Competencies**:

- Market and business strategy excellence: The Key Account Manager will have demonstrated the ability to grow the business while maintaining and increasing company profitability. He/she will have a track record of knowing customers and competitors competencies and developing strategies and actions in relation to them.

**Education and Experience**:

- Bachelor’s Degree is preferred. Previous Metal Fabrication experience an asset.
- A minimum of 5-10 years in a like manufacturing environment in either a Sales or Project Management capacity.
- Prefer experience selling similar products to Class 8 Truck, HD Equipment, or Automotive companies
- Excellent computer skills - Microsoft Office, CAD, and previous ERP system experience.
- Must demonstrate strong analytical skills.
- High attention to detail and a focus on fact based decision making.
- Excellent written and verbal communication skills.
- Background in customer contracts and agreements.
- Strong project management skills.
- P&L knowledge and understanding of sales and pricing functions impact.
- Must have a solid understanding of the specific process competencies and complexities in order to build immediate credibility with peers and customers.
- Must be self-motivated and work independently.

Pay: $85,000.00-$95,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Automotive manufacturing: 3 years (preferred)

Work Location: In person


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