Key Account Manager Op

3 months ago

Oakville, Canada PMA Canada Full time

**About Peter Mielzynski Agencies LTD “PMA” and the Mission**
- PMA Canada’s Mission is to become Canada’s Best Premium Beverage Alcohol Growth Partner. We strive to be recognized as ‘Agents for Growth’ focused on three core areas of People, Partnerships and Performance. We represent an enviable portfolio of leading premium spirits, wines and beer brands. We are a privately held company founded in 1979 by Peter Mielzynski Sr., and to this day we pride ourselves on building brands and providing Service Excellence for our Suppliers, Customers & Consumers._

**Company Values**

**Professionalism**: Show proper preparation, responsiveness, accountability, and responsibility for their actions. Improves self through personal development. Conduct themselves with honesty, ethics, and integrity.

**Leadership**: Energize employees and provide a path to career success, company objectives and growth. Display a conscientious work ethic, coach, and mentor staff, be proactive and not reactive to potential issues.

**Creativity**: Show initiative to succeed, share ideas, opens to change, and learn from successes and failures.

**Enthusiasm**: Bring energy, passion, positive attitude and demonstrate strong commitment to PMA

**About the Key Account Manager OP Role**

The Key Account Manager is responsible for the delivery of business objectives by leading the development and implementation of annual key account customer plans in the on premise environment; working collaboratively with the sales, brand and finance teams on implementing business building actions as necessary. This role will oversee National and regional key account customers with head offices in Ontario and Quebec.

**Key Deliverables**
- Deliver an annual target by banner and brand
- Deliver minimum execution standard targets by brand and banner
- Publish a monthly scorecard by banner on key business metrics and competitive gaming
- Develop and nurture strong customer relationships at every level
- Beat the competition, deliver/exceed the annual plan and be the partner of choice for our customers
- Provide the Field Sales team with banner specific presentations
- Manage customer investment within budget

**Behavioural Competency Requirements**
- **A**ccountability
- **C**ustomer Centricity
- **T**ransparency
- **I**nspection of Expected Results
- **O**wnership of the business
- **N**o blame fixing

**Management Competency Requirements**
- Growth Mindset
- Communicating with Impact
- Project Management
- Financial Literacy & Acumen
- Judgement, Decision Making & Problem Solving
- Lateral thinking

**Functional Competencies Requirements**
- Persuasive selling
- Commercial acumen
- Commercial plan development
- Business Performance Management
- Negotiation & Influencing

**Knowledge Competency Requirements**
- Canadian Beverage Alcohol industry ways of working
- Provincially mandated alcohol regulatory standards (i.e., AGCO)
- Effective working knowledge of MS Powerpoint, MS Excel

**Experience & Other Requirements**
- Written and verbal fluency in English and French is required
- Minimum 5 years of on-premise beverage alcohol sales experience
- Minimum 3 years experience in key account management
- Demonstrated history of managing complex customer relationships
- Relevant cross-functional experience (finance, sales, operations, marketing, etc.)
- Post secondary degree in business or a related field
- Must have valid driver’s license and fully insured and reliable transportation
- Must be of legal drinking age
- 25% domestic travel is required
- Minimum 20% in field
- Role location is based out of the PMA Head Office in Oakville, Ontario
- Hybrid working environment

**Physical Demands**
- Frequent hand motion to perform various duties
- Occasional immediate reaching, mínimal overhead reaching to perform various duties
- Occasional standing and occasional walking for short amounts of time to perform various duties
- Extended sitting for long periods of time at desk or workstation

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Oakville, ON L6H 0N1

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