Channel Account Manager

3 days ago

Vancouver, Canada Johnson Controls Full time

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**

Competitive salary

Paid vacation/holidays/sick time - 15 days of vacation first year

Comprehensive benefits package

Extensive product and on the job/cross training opportunities

With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy”.

A Day in the Life of the Building of the Future

**What you will do**
- Under direction of the Channel Sales Manager, manage your book of business and partner with key and targeted customers to reach optimal sales levels - Be the "CEO" of your territory.
- Strategically prospect for new key and target customers to grow incremental business and market share in your territory.
- Recommend product solutions and links to customer objectives to total value solution and competitive advantage.
- Work with senior sales executives to shadow, learn and perfect sales skills such as preparing for a customer meeting, running an effective and valuable customer meeting, developing, and deploying effective sales strategies, presenting etc.
- Differentiate and leverage Johnson Controls product offerings from competitors based on the total benefit of doing business with Johnson Controls.
- Create partnering opportunities with the principles responsible for the decision-making process.
- Actively listen, probe, and identify concerns.
- Understand the customer's business and speak their language.
- Develop credibility, loyalty, trust, and commitment.
- Manage the ongoing sales process; anticipate and respond to customer needs including complete account management (AP/AR, tech support, and customer service assistance with direct support from relevant teams)
- Involved in the development and execution of account sales.
- Responsible for meeting assigned product sales goals and objectives.
- Territory is British Columbia, Alberta, Saskatchewan, Manitoba.
- How you will do it
- Using Johnson Controls account management principles and Playbook with assigned accounts, conducts quarterly strategic account review sessions, ensures that the customer fully understands and executes appropriate actions towards the co-developed sales plans to achieve the sales goals and objectives identified.
- Engaging with key stake holders (Owners, Sales Manager(s), outside/inside sales, counter manager, and counter sales)
- Price and Margin management
- Store merchandising and maximizing of Johnson Controls product exposure, including indsutry and partner events
- Support of National Account events or annual meetings as defined by the customer
- Demand creation through joint calls on Controls and HVAC contractors
- Continuous training and education efforts, throughout organization.

**What we look for**

**Required**
- Bachelor's degree in Engineering, Business, or equivalent sales and technical experience.
- Minimum of 5+ years of either inside or outside sales experience ideally in the HVAC/Controls industry.
- Able to relate to people at all levels, communicating both on a technical and non-technical basis.
- Demonstrated exceptional interpersonal, verbal, and written communication skills.
- Possesses excellent presentation skills and proficiency at making one on one and group presentations.
- Able to travel a minimum of 50% across the territory.
- Must be located in British Columbia, preferably Vancouver area.

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