Channel Account Manager

3 weeks ago

Vancouver, Canada Vorum Full time

_Channel Account Manager _
**About Vorum**:
Vorum is transforming the way custom Orthotic and Prosthetic (O&P) devices and services are delivered worldwide. Every 60 seconds, somewhere in the world, a patient is fitted with a custom O&P device made using Vorum technology. We are committed to improving this to every second, and we want your help.

The Vorum product line includes 3D scanners, CAD/CAM software, and machinery that is used to create custom-fitted prosthetic and orthotic devices for amputees, veterans, babies, and even pets. Our purpose is to improve the standard of orthotic and prosthetic patient care and to provide a great place to work.

**Our Core Competencies**:
Our team holds the following attributes as core competencies:

- CAD/CAM Knowledge to Build Solutions
- Concierge Service
- O&P Domain Expertise
- Human shape acquisition
- Central Fabrication Growth Expertise

**Our Core Values**:

- Above and Beyond - I fight for better and take ownership to lead the way.
- Got Your Back - I look for opportunities to support the whole team and feel personal responsibility for the success of the whole team.
- Eager to Learn -I strive for continuous learning, I ask great questions and readily acknowledge my areas for growth.

**Mission of your role**:
The mission of the Channel Account Manager is to convert prospective channel partners, qualifying their service offering and leading them towards a defined onboarding path. This role activates the channel partner's growth potential at Vorum.

This position will foster a pipeline of potential partners and set the tone for great relationships. We’re looking for an enthusiastic and motivated person to join our growing sales team, as well as a person who wants to build a career within an innovative, fast-growing company. Additionally, they will collaborate with our Customer Success and Product teams to identify pain points we should address in our ongoing commitment to building a successful channel relationship.

**Your Key Responsibilities**:

- Consistently exceed monthly & quarterly sales KPIs
- Work closely with the Commercial Team Lead, and other Channel Account Managers, to develop a sales strategy to seek and establish new business
- Identify, generate and qualify Preferred Channel Partner leads through outreach
- Help organizations of all sizes to realize the potential of our products within their business
- Multi-channel follow-up - help uncover new opportunities and nurture existing leads within a multi-communication-channel setup
- Develop new ideas and strategies for identifying and win potential new channel partners
- Work closely with the Commercial team to develop custom solutions for recurring service needs that address our prospective customers' needs
- Establish and develop relationships with partners, customers, and prospects
- Work closely with other Channel Account Managers to transition new client accounts, track and manage their success
- Document all activities and opportunities in Salesforce

**Your Key Competencies & Qualifications**:

- Proven business development experience in a B2B environment
- Ability to travel internationally up to 30% of the time
- High-level, strategic selling skills derived from working in multi-layered, B2B focused environments
- Demonstrated experience prospecting new clients through a combination of cold-calls and in-person meetings
- Proven track record of success in business development demonstrated by meeting aggressive sales targets
- A passion for personal and professional growth
- Strong communication skills, including presentation skills

**Bonus Qualifications**:

- Fluency in foreign languages. We have customers around the world in more than 45 countries. French, Spanish, or Mandarin in particular would be highly valued.

**Metrics/KPIs**:

- Revenue Booked
- Lead to Opportunity Conversion Rate
- Opportunity Win Rate

**Why You Should Join Us**:
In addition to making a difference in so many lives across the globe and exciting opportunities for professional growth, working at Vorum you will enjoy a fun, casual work environment with like-minded professionals.

We believe that everyone in the company deserves an equal voice in creating our goals, priorities and direction. We have monthly Town Halls, as well as quarterly and annual company priority-setting and priority-review sessions that help everyone be a part of charting our future. The lead team’s top priority is to ensure that everyone knows and understands our goals.

At Vorum, we have an active Social Committee that raises money for charities, and sets up fun in person and virtual activities such as:

- Golf and curling tournaments
- Walks together by the Fraser River during lunch
- Weekday workouts
- Virtual trivia and escape room events
- Vancouver Canadians games

We believe that passionate people need an inclusive environment to work in Vorum is committed to being a diverse community and is proud to be an equal opportunity employer

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