Administrative Assistant

1 month ago


Mississauga, Canada Grandeur Group Benefits Full time

**Job Overview**

**Duties**
- Maintain an updated database for employee data
- Work with the team to resolve Group Benefit issues
- Co-ordinate the day to day processing of benefit programs which includes enrollment of new employees, changes, terminations and update employee records
- Day to day health, dental, extended health and vision claims processing
- Answer questions from employees, administrators, pharmacies and dental offices about members benefit programs
- Manage and maintain filing systems for efficient document retrieval.
- Operate phone systems, handling incoming calls with professionalism and courtesy.
- Perform data entry tasks with accuracy and attention to detail.
- Provide clerical support, including drafting correspondence and preparing reports.
- Deliver outstanding customer service by addressing inquiries and resolving issues promptly.
- Demonstrate effective phone etiquette while interacting with clients and colleagues.
- Other day to day administrative functions that are required to perform.

**Requirements**:

- Proven experience as an administrative assistant or in a similar clerical role.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent verbal and written communication skills.
- Proficiency in using office equipment, including computers, printers, and phone systems.
- Ability to work independently as well as collaboratively within a team environment.
- Previous experience in customer service is highly desirable.
- Knowledge of extended healthcare services, drug and dental office procedures is a plus but not required.

Join our dynamic team where your contributions will be valued, and you will have the opportunity to grow professionally in a supportive environment

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 15 - 20 per week

Schedule:

- Monday to Friday

**Experience**:

- Clerical experience: 1 year (required)
- Data entry: 1 year (required)
- Filing: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-10-30
Expected start date: 2024-11-04



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