Collections Officer
7 months ago
**Responsibilities**:
- Contact customers to negotiate payment of outstanding accounts for external bank clients;
- Assist in determining whether to settle claims and/or commence legal action;
- Maintain and update client files;
- Handle large volumes of documentation in an organized fashion;
- Establish payment plans and record payments;
- Perform administrative tasks and clerical duties as required.
**Qualifications**:
- Previous collections experience;
- Some experience with collecting for financial institutions is an asset;
- Deadline and performance driven;
- Ability to negotiate in a tactful and diplomatic manner using superior oral and written communication skills;
- Detail oriented, efficient and accurate, with strong mathematical capabilities;
- Some experience using a third-party bank database system is an asset.
We thank all applicants, however, only those with the above stated qualifications who are selected for a telephone interview will be contacted. No phone calls or agencies please.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- North York, ON M2N 6S6: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Collections: 2 years (preferred)
Work Location: In person
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