Dental Office Manager/receptionist

5 months ago


North York, Canada Dentistry on Bayview Full time

Hello, we are a small well-established dental practice looking to hire a dental receptionist/office manager to join our friendly and dedicated team.

Our mission is to provide the best dental care and patient experience possible for our patients.

We are looking for a motivated and hard working team player. They must be a positive, friendly individual who is a great communicator in person and on the phone.

**Key Responsibilities and Duties**:

- Ability to multi-task; managing different priorities in the office while committing to provide excellent customer service to patients.
- Lead, manage and supervise staff. Ensure checklists are done.
- Ensure the schedule is fully and effectively booked.
- Prepare and participate in the morning huddle; transfer key information to the team.
- As a treatment coordinator, meet with all patients with major treatment needs to discuss options of care, insurance benefits and financial arrangements. Ensure all treatment recommendations are followed up in a timely fashion.
- Manage account receivables. Ensure payments are collected on the day of treatment, or financial arrangements are made for collection of money for major treatments. Calling patients with overdue treatments as per office protocol.
- Create and implement plans to improve daily operations of the practice ensuring maximum productivity and efficiency.
- Collaborate with practice owners to ensure performance goals are being met.
- Engage in social marketing and business promotion.
- Constantly assess the clinic and team performance for improvement opportunities.

Thanks for your consideration

**Job Types**: Full-time, Permanent

Pay: $22.00-$43.00 per hour

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- North York, ON M2K 1G4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dental Administration: 5 years (required)

Work Location: In person



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