Appointment Coordinator
2 weeks ago
**Responsibilities for this role include**:
- Answering all inbound calls in an efficient, friendly and timely manner within 2 rings.
- Answer and assist guests with all inquiries.
- Schedule all service appointments for the dealership.
- Proactive make outbound calls and achieve daily outbound call targets.
- Perform service related tasks as directed by management.
- Provide recommendations for services.
**Qualifications**
- Minimum 1 year of customer service experience.
- Post-Secondary diploma or equivalent related experience.
- Appointment Coordinator in an automotive dealership is an asset.
- Team player but also able to work independently.
- Positive Attitude.
- Monday - Friday & Occasional Weekends.
- Mandarin and/or Cantonese speaking is preferred.
**What we offer**
- Competitive pay plan with bonuses.
- Employee benefits (i.e., Group Plans).
- Opportunities for career growth within our organization.
- Vehicle purchase/lease program.
- Employee discounts on products and services.
- Team atmosphere.
- Management support and ongoing training.
- Opportunities for career development and advancement within the group.
**Job Types**: Full-time, Permanent
**Salary**: $16.00-$17.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: One location
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