Learning & Development Specialist

6 days ago

Ottawa, Canada Convergence Networks Full time

LEARNING & DEVELOPMENT SPECIALIST
HUMAN RESOURCES FUNCTIONAL SUPPORT
OTTAWA

HYBRID WITH MINIMUM 2 DAYS ON SITE

Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled by providing outstanding service and sharing our passion for innovative technology as part of our integrated solutions.

The Learning & Development Specialist is responsible for planning and administering programs to improve skills, professional growth and knowledge across the organization. The position will assist in assessing needs; developing, managing and delivering training; overseeing compliance for partnership programs training and certifications; and managing developing growth and development plans. It will work closely with all company team members and team leaders to help develop and grow our mission of being a leading, people-focused technology provider.

Our Learning & Development Specialist is the key resource for developing and delivering training on technology and company operations, new hire onboarding and development planning. This position requires exceptional communication, assessment, planning, development and organizational skills - as well as a deep understanding of adult learning and growth paths.

WHAT WILL YOU DO AS LEARNING & DEVELOPMENT SPECIALIST?
- Manage New Hire Onboarding experience including delivery of introduction to company and technology, team handoff and overseeing development of departmental training.
- Coordinate with organizational leaders to assess needed learning objectives, employee growth plans and personal/professional training needs.
- Develop and implement an overall learning strategy and curriculum at all levels, based on the training needs assessment, growth plans and partnership requirements. Manage requirements, approvals and budgets for learning initiatives.
- Assess computer-based training products and services (such as a Learning Management System LMS) in support of development, tracking and compliance efforts. Establish and maintain training participants' status and results.
- Participate in identification and recruitment of instructors and external course providers, where appropriate, for specialized training needs.
- Design, develop, update and deliver courses for new and existing tools, including all course materials, exercises and skills evaluations. Ensure feedback mechanisms and continuous improvement,
- Manage and coordinate specialized training programs such as Grow, Advance and Emerging Leaders.
- Other relevant job duties as assigned.

WHAT ARE THE QUALIFICATIONS I NEED TO HAVE?
- Degree or combination of experience and relevant coursework in adult learning, technology or business 5+ years of relevant work experience in technology, support and/or learning
-

WHAT DO I NEED TO BE A SUCCESSFUL LEARNING & DEVELOPMENT SPECIALIST?
- Experience/skills in:

- Experience with adult learning principles, methodologies, presentation and course design techniques.
- Experience with staff development.
- Experience tracking and managing training and compliance.
- Knowledge and understanding of:
- IT and related concepts required to accomplish essential job functions and responsibilities. Microsoft Office 365, Microsoft Azure and other cloud service offerings.
- Needs assessment, presentation design and assessment development.
- Personal skills and abilities:

- Excellent communication skills (verbal and written) at all levels internally and externally, interpersonal, business management, time management, and developmental skills. Ability to modify your communication style, both formally and informally, to match your audience.
- Strong interpersonal, planning, design, curriculum development and presentation skills.
- Ability to translate business needs and feedback from staff into effective training materials.
- Ability to work with limited direct supervision and multi-task in a fast-paced environment with flexibility to adjust to changing priorities.

WHAT QUALIFICATIONS WOULD REALLY HELP SET ME APART FROM OTHER APPLICANTS?
- One or more of these certifications: Microsoft Certified Trainer (MCT), Certified Professional Facilitator (CPF), Certified Professional in Learning and Performance (CPLP)
- A degree or certification in adult education and/or corporate training
- Understanding of, and a background in working within the IT managed services provider business model, particularly as a Training Coordinator or similar role.
- Experience developing technical training curriculum, video tutorials, and interactive online courses.
- Experience with eLearning authoring tools and learning management systems (LMS).
- Project management experience.

WHAT IS THE WORK ENVIRONMENT LIKE?
- Normal office working conditions. Work requires regular sitting/standing at a desk, working with a computer. This position

  • Learning & Development Specialist

    7 days ago

    Ottawa, Ontario, Canada Convergence Networks Full time

    LEARNING & DEVELOPMENT SPECIALISTHUMAN RESOURCES FUNCTIONAL SUPPORTOTTAWAHYBRID WITH MINIMUM 2 DAYS ON SITEConvergence Networks is one of North America's leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic tool and proactively protecting their business. We are fueled...

  • Learning Development Specialist

    2 weeks ago

    Ottawa, Canada SkyAlyne Canada Inc. Full time

    **Job Title**: Learning & Development Specialist **Position Reports To**: Head of People & Culture **Job Location**: Ottawa SkyAlyne is a proud partnership between Canadian aviation and defence leaders, CAE and KF Aerospace, formed to provide a truly Canadian solution for Canada’s Future Aircrew Training (FAcT) Program, Canada’s next-generation...

  • Learning & Development Specialist

    4 weeks ago

    Ottawa, Canada MMIST Full time

    **Learning & Development Specialist** Ottawa, ON Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness System,...

  • Learning & Development Specialist

    7 days ago

    Ottawa, Ontario, Canada MMIST Full time

    Learning & Development SpecialistOttawa, ONMist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness System, and other...

  • Learning and Development Specialist

    7 days ago

    Ottawa, Ontario, Canada Fortinet Full time

    The Learning and Development Specialist is a highly knowledgeable and skilled professional who will enable Fortinet employees to become and stay advanced experts in their field.Responsibilities You will assess the organization's needs to establish the goals and objectives of the training program or a learning pathway. You will identify, gather, design, and...

  • Learning & Development Specialist, Commercial Insurance - Megson FitzPatrick

    3 weeks ago

    Ottawa, Canada Acera Insurance Full time

    Learning & Development Specialist, Commercial Insurance - Megson FitzPatrick Jun 4, 2024 Location: Victoria, British Columbia, CA We put our people first. As an employer of choice, Acera Insurance, formerly Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.  Our...

  • Research & Learning Specialist

    3 weeks ago

    Ottawa, Canada Ottawa Chinese Community Service Centre Full time

    **PURPOSE** The Research and Learning Specialist provides professional expertise in research and adult learning in the comprehensive planning, design, development and delivery of tools and learning for IT employers against funders requirements and project objectives. This position works closely with members of the team, including the national partners and...

  • Documentation Specialist, Early Learning

    3 weeks ago

    Ottawa, Canada Metis Nation of Ontario Full time

    **Internal/External** (2) Positions **Full-time/Permanent** **Location: Anywhere in Ontario** **Remote Work: Flexible (both in-office and remote-work required)** **Closes**:January 30, 2023 **Starting Salary**:$58,500 - $66,680, per year based on experience. Salary Range Max $76,060 [2023 Rates] **All applicants are encouraged to apply. Preference will be...

  • Learning Specialist,

    7 days ago

    Ottawa, Ontario, Canada Accreditation Canada Full time

    Terms: Full Time, 12- Months ContractStarting Salary: Commensurate with experienceLocation: Ottawa, Montreal, Toronto, Possibility of remoteAccreditation Canada Diagnostics is searching for a Learning and Specialist to work with our newly developed diagnostic and surgical assessment program. Reporting to the Director, Accreditation Canada Diagnostics, you...

  • Learning Strategist

    6 days ago

    Ottawa, Canada Brightside Learning Full time

    **Become a Brightside Coach** **Position Overview** - Manage a caseload of students and their families by developing and implementing intervention plans in the areas of academics, executive functions and routines - Develop and implement strategies to support student empowerment, executive function development, and self-advocacy skills - Communicate with the...

  • Research & Learning Specialist

    7 days ago

    Ottawa, Ontario, Canada Ottawa Chinese Community Service Centre Full time

    PURPOSEThe Research and Learning Specialist provides professional expertise in research and adult learning in the comprehensive planning, design, development and delivery of tools and learning for IT employers against funders requirements and project objectives. This position works closely with members of the team, including the national partners and...

  • Regional Learning Quality Specialist

    2 weeks ago

    Ottawa, Canada NAV Canada Full time

    Job Posting Title Regional Learning Quality Specialist Job Category FIR Service Delivery Language Requirements Bilingual / Bilingue Posting Start Date 2023-02-19 Posting End Date 2023-03-05 Job Grade ATP-8 Pay Range $99,177 - $123,969 Job Summary The Regional Learning Quality Specialist is a key member of our team responsible for training...

  • Learning Strategist

    7 days ago

    Ottawa, Ontario, Canada Brightside Learning Full time

    Become a Brightside CoachPosition Overview Manage a caseload of students and their families by developing and implementing intervention plans in the areas of academics, executive functions and routines Develop and implement strategies to support student empowerment, executive function development, and selfadvocacy skills Communicate with the student's...

  • Health & Safety Specialist

    2 months ago

    Ottawa, Canada Caivan Development Corporation Full time

    **Company Mission**: Leading low-rise residential construction into the cyber-physical industrial revolution. **Company Values**: **Grit**: A team who perseveres, is resilient, and has the stamina and courage to commit to the win. **Integrity**: We make promises thoughtfully and deliberately and then follow through. **Curiosity**: We never stop asking...

  • Health & Safety Specialist

    3 weeks ago

    Ottawa, Canada Caivan Development Corporation Full time

    **Company Mission**: Leading low-rise residential construction into the cyber-physical industrial revolution. **Company Values**: **Grit**: A team who perseveres, is resilient, and has the stamina and courage to commit to the win. **Integrity**: We make promises thoughtfully and deliberately and then follow through. **Curiosity**: We never stop asking...

  • Learning Specialist, Accreditation Canada

    2 months ago

    Ottawa, Canada Accreditation Canada Full time

    **Terms**: Full Time, 12- Months Contract **Starting Salary**: Commensurate with experience **Location**: Ottawa, Montreal, Toronto, Possibility of remote Accreditation Canada Diagnostics is searching for a Learning and Specialist to work with our newly developed diagnostic and surgical assessment program. Reporting to the Director, Accreditation Canada...

  • Learning Specialist, Accreditation Canada

    1 day ago

    Ottawa, Canada Accreditation Canada Full time

    **Terms**: Full Time, 12- Months Contract **Starting Salary**: Commensurate with experience **Location**: Ottawa, Montreal, Toronto, Possibility of remote Accreditation Canada Diagnostics is searching for a Learning and Specialist to work with our newly developed diagnostic and surgical assessment program. Reporting to the Director, Accreditation Canada...

  • Project Manager and Learning

    2 months ago

    Ottawa, Canada Altea Active Full time

    Altea’s Project Manager and Learning & Development Specialist is a hybrid role fulfilled by a hyper organized leader who has a knack for project planning as well as designing, implementing, and evaluating Altea’s learning and development programs. As we continue to grow and expand locations, this multi-tasker spearheads our new club opening projects...

  • Construction Procurement

    2 months ago

    Ottawa, Canada Caivan Development Corporation Full time

    **Company Mission**: Excellence in community development and home building through efficiency, optimization, and innovation. **Company Values**: **Grit**: A team who perseveres, is resilient, and has the stamina and courage to commit to the win. **Integrity**: We make promises thoughtfully and deliberately and then follow through. **Curiosity**: We never...

  • Account Executive

    3 weeks ago

    Ottawa, Canada Learning Tree International Full time

    **Reports to**:Vice President of North American Sales **Status**:Full Time **Location: Ottawa/Toronto/Remote** **Position Summary** In this hunter/farmer role, you will be crucial in achieving new customer acquisition, expanding existing client revenue and achieving territory growth objectives. You will accomplish this through your ability to sell the...