Program Specialist, Information Quality

2 weeks ago


Ottawa, Canada Canadian Institute for Health Information Full time

**Category**
- Professional

**City**
- Ottawa, Toronto, Ontario, Canada
- Program Specialist, Information Quality
- Who we are
- We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
- Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?
- The Information Quality (IQ) department is a team dedicated to enhancing the quality of CIHI’s data sources and information products and to fostering CIHI’s quality culture. Data and information quality are fundamental to achieving CIHI’s vision — Better data. Better decisions. Healthier Canadians. Our department aims to be a Centre of excellence for quality, providing leadership and expertise to all of CIHI to help achieve this vision.
- The Program Specialist assists with stakeholder engagement, project coordination and administration related to key products and services including CIHI’s Information Quality Framework and Data and Analytics Ethical Framework. The Program Specialist supports the development, implementation and improvement of corporate information quality tools and processes, including metadata. Tasks include preparation of presentations, drafting reports, creating background documentation, briefing notes, and providing additional support towards deliverables as required.
- What you'll do
- 1. Develops and maintains an understanding of CIHI’s Information Quality Framework and Data and Analytics Ethical Framework and associated toolkits.
- 2. Contributes to the evolution of the Information Quality Framework and Data and Analytics Ethical Framework and associated toolkits by supporting analysis and engagement activities with both internal and external stakeholders as required.
- 3. Researches and synthesizes information on information quality and health data ethics and health concepts. This includes planning, conducting literature scans, documenting, and summarizing findings.
- 4. Collaborates on initiatives to improve CIHI’s quality improvement and metadata, including but not limited to documentation to support external data users and CIHI’s Data Advancement Plan.
- 5. Drafts and participates in the development of reports, briefing notes, presentations and other documentation, as required.
- 6. Coordinates all operational and logístical aspects related to projects including, but not limited to, organizing and/or facilitating meetings, drafting, and developing pertinent documentation, and undertaking follow-up activities, and obtaining required approvals.
- 7. Coordinates the review and feedback process of publication, translation and dissemination and communication of all materials, products, and publications as they relate to information quality and health data ethics, ensuring overall quality assurance.
- 8. Builds and maintains relationships with stakeholder groups within CIHI, to ensure coordination and synergy.
- 9. Contributes to the promotion of CIHI products and services through participation on committees, presentations and/or attendance at conferences, preparation of articles for publication and other activities, as required.
- 10. Assumes responsibility for other related duties, as required.
- What you'll bring to the table
- Undergraduate degree in Health, Public Administration, Business Administration, or a related field.
- Three to five years related work experience. Experience in health data standards, health information management or working with healthcare systems and/or health data.
- Conceptual understanding of health, the health care system, as well as a sound knowledge of health information and its uses for policy development, planning, management, and evaluation purposes.
- Strong analytical, conceptual, problem solving, interpersonal and verbal and written communication skills.
- Ability to work effectively both autonomously and as a part of an interdisciplinary team within a matrix environmen



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