Bilingual Call Center Representative
2 weeks ago
**ABOUT RELIABLE PARTS**
We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.
We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.
**About the Position**:
We are seeking a talented Permanent Full-time "Customer Service Representative" who possesses a strong commitment to work and who thrives in a busy, challenging, team-oriented environment. If you are motivated, have a "can do" attitude and a desire to learn and grow with an organization, this opportunity is for you
We are a Team Oriented Environment who likes to have fun
No Outbound or Cold Calling to Customers
All Inbound Calls only Quality Customer Service Driven and not Sales Driven
Position is Full-Time 40 Hours and 5 days a week.
Normal Office hours of 8:30 AM to 5:00 PM
Come and Join our Fast Growing, Continued Growth, and Vibrant Call Center
**PRIMARY RESPONSIBILITIES**:
- Answer phones and respond to Customer requests
- Look up part and model numbers for applicable Appliances
- Place Customer orders in computer system
- Transfer customer calls to appropriate Employee or Branch
- Identify, Research, and Resolve customer issues using the computer system
**KNOWLEDGE AND SKILL REQUIREMENTS**:
- Strong command of English with pleasant and professional phone mannerisms
- Exceptional customer service skills
- Strong written and oral communication skills
- Excellent organizational skills
- Computer literate
- Team player
- Appliance parts knowledge would be an asset
- ** Bilingual English/French**
Expected start date: ASAP
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
Schedule:
- 8 hour shift
-
Bilingual Call Center Representative
2 weeks ago
Ottawa, Canada Reliable Parts Full time**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...
-
Bilingual Call Center Agent
2 days ago
Ottawa, Ontario, Canada Toyota Full timeBilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative to join our team. In this role, you will be responsible for managing Remarketing lists and following up with dealers/customers regarding the return of leased vehicles past their scheduled maturity date.You will also be responsible for collecting outstanding...
-
Remote Call Center Representative
15 hours ago
Ottawa, Canada Globedex Financial Corp. Full timeGlobedex Financial Corp. is a full service tax and accounting firm. Since our founding, we've built a firm that specializes in helping our clients with problems they may have. Our mission and purpose is to provide affordable products and services that relieve the small-to-medium sized business owner or manager the headaches of the financial aspects of their...
-
Call Center
3 weeks ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
-
Call Center
13 hours ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
-
Call Center Manager
2 weeks ago
Ottawa, Canada Big City Windows and Doors Full time**Duties and Responsibilities** - Supervise, hire, train, monitor and motivate telemarketers and door to door crews - Encourage staff to meet and exceed their goals - Provide coaching and assistance - Prepare performance reports - Confirm appointments of estimates - Log appointments in our CRM system - Give out estimates to our representatives - Research,...
-
Call Center Supervisor
7 days ago
Ottawa, Canada Big City Windows and Doors Full time**Job Summary** We are looking for a responsible, enthusiastic and motivated individual to join our growing team. Our Call Center Supervisor is tasked with: - supervising, training, motivating telemarketers, that are contacting homeowners and setting up appointments with those who are interested in acquiring an estimate on their windows or/and...
-
Bilingual Call Center Agent
3 weeks ago
Ottawa, Canada Total Credit Recovery Full time**Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...
-
Project Manager
2 weeks ago
Ottawa, Canada Q1 Technologies Full time**Primary Skills**: Presentation skills, **Project Management. Bilingualism -French** 3- 4 Years Call Center Environment Exp is mandatory **Job Description & Position Requirements**: - Managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and...
-
Call Operator
5 days ago
Ottawa, Canada THE SHEPHERD'S CALL Full time**Overview** We are a dynamic call center based in Canada, committed to delivering top-notch customer service and support to our clients. We are currently looking for motivated and reliable individuals to join our team as Call Operators. **Responsibilities**: - Answer incoming calls and assist customers with inquiries. - Provide accurate information and...
-
Fully Bilingual
2 weeks ago
Ottawa, Canada On Call Centre Full time**We are looking to grow our Bilingual (French / English ) Customer Service Team!**! **Nous cherchons à agrandir notre équipe du service à la clientèle bilingue (français/anglais) !** - Our bilingualism requirements_ - _Demonstrate _equivalent_ _strength in their written and oral skills in both languages. _ - _Be able to read scripts and messages to...
-
Bilingual Customer Service Representative
2 weeks ago
Ottawa, Canada Reliable Parts Ltd. Full timeReliable Parts is a leading distributor of appliance parts in the Canadian and US markets. We provide exceptional products, services and value to the appliance parts service and repair industry. Reliable Parts has over 60 branch locations and 8 distribution centers across Canada and US. The company is positioned for significant growth and looking for a...
-
Call Center
3 weeks ago
Ottawa, Canada Total Credit Recovery Full time**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...
-
Bilingual Inside Sales Representative
3 weeks ago
Ottawa, Ontario, Canada Rentokil Pest Control South Africa Full timeDo you have a passion for sales? Are you fluent in multiple languages and can effectively communicate with customers? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friendsWho are we?Rentokil is part of the world's largest pest prevention provider and...
-
Bilingual Customer Service Representative
1 week ago
Ottawa, Canada Intact Full timeWe’re looking for a Bilingual Customer Service Representative to join our growing team! **What you'll do here**: - Respond to emergency calls from insureds and open auto and home claims files as needed. - Answer calls in a professional manner in order to take care of our insureds. - Handle emergency situations in a courteous and respectful manner. -...
-
Bilingual Customer Care Representative
4 weeks ago
Ottawa, Ontario, Canada Equitable Group Full timeJob DescriptionWe are seeking a Bilingual Customer Care Representative to join our Digital Banking team.The WorkDeliver exceptional customer service by identifying customer needs and providing accurate information about EQ Bank's products and offerings.Field large volumes of inbound calls and chats, ensuring best-in-class service standards while meeting EQ...
-
Bilingual Call Centre Specialist
6 days ago
Ottawa, Ontario, Canada Dynacare Full timeJob OverviewThis is a hybrid role working Monday to Friday, 37.5 hours per week (day shift). Flexibility is required to meet the needs of the business. As a Bilingual Customer Care Representative, you will be responsible for receiving and processing calls and written correspondence in a professional, polite, and courteous manner using various databases.You...
-
Call Center Agent
3 weeks ago
Ottawa, Ontario, Canada Bedard Resources Full timeWe are looking for individuals with strong interpersonal skills, particularly in courtesy and customer service, as well as excellent communication abilities. Is that you? If so, this position is made for you The position we are offering is full-time, 5 days a week, with a quick startTasks- Determine the nature of incoming calls and forward them if...
-
Sales Business Development Center
4 weeks ago
Ottawa, Canada Ontario Hyundai Full timeOverview The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, and internet queries. In addition, he or she performs clerical and administrative duties...
-
Ottawa, Canada PMI Alliance Group Full time**Job Opportunity: Bilingual Customer Service Representative at PMI Alliance Group Inc.** **Location**: Ottawa, ON **Position**: Full-Time, Permanent **Company**: PMI Alliance Group Inc. PMI Alliance Group Inc., a prominent auto extended warranty company in Canada, is seeking dynamic and reliable **Bilingual (English and French) Customer Service...