Call Center Supervisor

**Overview** We are a dynamic call center based in Canada, committed to delivering top-notch customer service and support to our clients. We are currently looking for motivated and reliable individuals to join our team as Call Operators. **Responsibilities**: - Answer incoming calls and assist customers with inquiries. - Provide accurate information and...

**Duties and Responsibilities** - Supervise, hire, train, monitor and motivate telemarketers and door to door crews - Encourage staff to meet and exceed their goals - Provide coaching and assistance - Prepare performance reports - Confirm appointments of estimates - Log appointments in our CRM system - Give out estimates to our representatives - Research,...

We are looking for individuals with strong interpersonal skills, particularly in courtesy and customer service, as well as excellent communication abilities. Is that you? If so, this position is made for you The position we are offering is full-time, 5 days a week, with a quick startTasks- Determine the nature of incoming calls and forward them if...

**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...

Globedex Financial Corp. is a full service tax and accounting firm. Since our founding, we've built a firm that specializes in helping our clients with problems they may have. Our mission and purpose is to provide affordable products and services that relieve the small-to-medium sized business owner or manager the headaches of the financial aspects of their...

**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...

**Primary Skills**: Presentation skills, **Project Management. Bilingualism -French** 3- 4 Years Call Center Environment Exp is mandatory **Job Description & Position Requirements**: - Managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and...

**General Posting Information** **POSITION**: - Call Center Agent**DEPARTMENT**: - Call Center**CONDITIONS**: - Full-time**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Nights- **WAGE RANGE**: - Scale Minimum Maximum- NONU $23.24/hr $27.88/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main...

**We are looking to grow our Bilingual (French / English ) Customer Service Team!**! **Nous cherchons à agrandir notre équipe du service à la clientèle bilingue (français/anglais) !** - Our bilingualism requirements_ - _Demonstrate _equivalent_ _strength in their written and oral skills in both languages. _ - _Be able to read scripts and messages to...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

It's fun to work at a company where people truly believe in what they are doing! **Job Description**: Job Summary: This position is responsible for conducting quality assurance reviews for the contact center agents, facilitating call calibration sessions and resolving any complex quality assurance related inquiries from leads and supervisors. Essential Job...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Monitoring Dispatcher, to join our amazing culture at our Ottawa location. In this role, the Monitoring Dispatcher will be responsible for providing professional quality customer service while verifying and/or notifying customers and potentially dispatching the...

**Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...

You’re passionate about **helping people **through their learning journey and teaching them new and exciting things. You’re excited about making a **difference** in the lives of both our employees and our clients. You enjoy working in a fast-paced environment with opportunity for ongoing training and development and to help shape the employee...

Mid-East Food Center is looking for a friendly and motivated cash supervisor to oversee cashiers and customers and answers any questions that they might have. Overlooking a team of cashiers, they will be required to motivate their teams and resolve conflicts when they arise. Ability to communicate orally with customers, vendors, management, and other...

**Responsibilities**: - Must be able and willing to receive a high amount of inbound calls - Perform a variety of tasks associated with customer and client services - Quickly resolve problems to ensure consistent quality service - Record and submit checklists or other documentation as may be required **Requirements**: - High School Diploma or combination...

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic...

**Bel-Air Toyota is looking for an Appointment Coordinator!** **Company Profile** Welcome to the Dealer that dares to be different. Our family-owned and operated dealership has thrived on pleasing customers in the Ottawa/Gatineau area since 1970. Over the years, we've perfected an exceptional formula of outstanding vehicles, first-class service, and...

At Hydro Ottawa, we empower the lives of the people in the communities we serve. As the electricity distributor to the Nation's Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario's largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. We are...