Call Center Manager

**Overview** We are a dynamic call center based in Canada, committed to delivering top-notch customer service and support to our clients. We are currently looking for motivated and reliable individuals to join our team as Call Operators. **Responsibilities**: - Answer incoming calls and assist customers with inquiries. - Provide accurate information and...

**Primary Skills**: Presentation skills, **Project Management. Bilingualism -French** 3- 4 Years Call Center Environment Exp is mandatory **Job Description & Position Requirements**: - Managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and...

**Job Summary** We are looking for a responsible, enthusiastic and motivated individual to join our growing team. Our Call Center Supervisor is tasked with: - supervising, training, motivating telemarketers, that are contacting homeowners and setting up appointments with those who are interested in acquiring an estimate on their windows or/and...

We are looking for individuals with strong interpersonal skills, particularly in courtesy and customer service, as well as excellent communication abilities. Is that you? If so, this position is made for you The position we are offering is full-time, 5 days a week, with a quick startTasks- Determine the nature of incoming calls and forward them if...

**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...

**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

**General Posting Information** **POSITION**: - Call Center Agent**DEPARTMENT**: - Call Center**CONDITIONS**: - Full-time**HOURS**: - Approximately 75.0 Bi-weekly Hours**SHIFTS**: - Nights- **WAGE RANGE**: - Scale Minimum Maximum- NONU $23.24/hr $27.88/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main...

**Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...

Senior Analyst, Contact Center Workforce ManagementApply locations Montreal, Quebec Toronto, Ontario time type Full time posted on Posted 30+ Days Ago job requisition id R21816At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find...

Senior Analyst, Contact Center Workforce Management Apply locations Montreal, Quebec Toronto, Ontario time type Full time posted on Posted 30+ Days Ago job requisition id R21816 At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians...

**We are looking to grow our Bilingual (French / English ) Customer Service Team!**! **Nous cherchons à agrandir notre équipe du service à la clientèle bilingue (français/anglais) !** - Our bilingualism requirements_ - _Demonstrate _equivalent_ _strength in their written and oral skills in both languages. _ - _Be able to read scripts and messages to...

Bilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative to join our team. In this role, you will be responsible for managing Remarketing lists and following up with dealers/customers regarding the return of leased vehicles past their scheduled maturity date.You will also be responsible for collecting outstanding...

**Responsibilities**: - Must be able and willing to receive a high amount of inbound calls - Perform a variety of tasks associated with customer and client services - Quickly resolve problems to ensure consistent quality service - Record and submit checklists or other documentation as may be required **Requirements**: - High School Diploma or combination...

**Bel-Air Toyota is looking for an Appointment Coordinator!** **Company Profile** Welcome to the Dealer that dares to be different. Our family-owned and operated dealership has thrived on pleasing customers in the Ottawa/Gatineau area since 1970. Over the years, we've perfected an exceptional formula of outstanding vehicles, first-class service, and...

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Monitoring Dispatcher, to join our amazing culture at our Ottawa location. In this role, the Monitoring Dispatcher will be responsible for providing professional quality customer service while verifying and/or notifying customers and potentially dispatching the...

**OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

Remote Market Research Panel - Call Center Agent Welcome - No Experience Job Location: Remote Job Type: Part Time / Full Time Job Description Position: Remote Market Research Panel - Call Center Agent Welcome (Part Time / Full Time) - No Experience Our company is looking for qualified candidates to take part in paid national and local focus groups,...

**Location**: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services. **U-Haul offers...

The Command Center (Surveillance) Operator plays a critical role in ensuring the safety and security of our clients' assets and properties. By monitoring and responding to incoming video and alarm signals, the Command Center Operator serves as the first line of defense against potential threats. This includes dispatching with law enforcement, fire services,...