Automotive Service Advisor

5 days ago


Niagara Falls, Canada Advantage Autopro Full time

Responsibilities for Service Advisor
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases
- Light cleaning duties keeping the office clean and sanitized

Qualifications for Service Advisor
- Strong communication skills and the ability to translate customer needs to workable technician orders
- Basic knowledge of computer programs including word processing and database tools
- Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
- Exceptional customer service skills based on experience
- Basic mathematics skills to prepare and process bills and customer payment
- Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Service Advisor: 1 year (preferred)
- Customer Service: 1 year (required)

Work Location: In person



  • Niagara Falls, Canada German Automotive Inc Full time

    Automotive background is required, we cannot start you from scratch as the business is technically complex. Priority will be given to those with experience in this position. You will work with customers and technicians, preparing work orders, estimates, ordering parts, booking and scheduling work as needed. Experience with the automotive industry and cars...


  • Niagara Falls, Ontario, Canada Northern Auto & Tire Full time

    Company DescriptionNorthern Auto & Tire is a Full Service and Tire Shop based in Niagara Falls, ON, specializing in servicing fleets of all sizes. As an authorized Goodyear TSN dealer, we cater to all National accounts and accept Fleet Cards. Our factory trained technicians are up-to-date with the latest vehicle technology through regular training courses,...


  • Niagara Falls, Canada Advantage Autopro Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a full-time position with competitive pay and benefits. **Duties**: -...


  • Niagara Falls, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor - Greet customers and offer excellent customer service from intake to release of their vehicles - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers and double-check that they are delivered to technicians - Ensure that automotive work provided...


  • Niagara Falls, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor - Greet customers and offer excellent customer service from intake to release of their vehicles - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers and double-check that they are delivered to technicians - Ensure that automotive work provided...


  • Niagara Falls, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor - Greet customers and offer excellent customer service from intake to release of their vehicles - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers and double-check that they are delivered to technicians - Ensure that automotive work provided...


  • Niagara Falls, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor - Greet customers and offer excellent customer service from intake to release of their vehicles - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers and double-check that they are delivered to technicians - Ensure that automotive work provided...


  • Niagara Falls, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor - Greet customers and offer excellent customer service from intake to release of their vehicles - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers and double-check that they are delivered to technicians - Ensure that automotive work provided...


  • Niagara Falls, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor - Greet customers and offer excellent customer service from intake to release of their vehicles - Translate customer-reported problems to actionable work orders for technicians to complete - Order necessary parts from suppliers and double-check that they are delivered to technicians - Ensure that automotive work provided...


  • Niagara Falls, Canada Midas Niagara Falls Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities**: The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...


  • Niagara Falls, Canada Midas Niagara Falls Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities**: The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...


  • Niagara Falls, Ontario, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor Greet customers and offer excellent customer service from intake to release of their vehicles Translate customerreported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and doublecheck that they are delivered to technicians Ensure that automotive work provided to...


  • Niagara Falls, Ontario, Canada Advantage Autopro Full time

    Responsibilities for Service Advisor Greet customers and offer excellent customer service from intake to release of their vehicles Translate customerreported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and doublecheck that they are delivered to technicians Ensure that automotive work provided to...


  • Niagara Falls, Ontario, Canada Advantage Autopro Full time

    Overview:We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a full-time position with competitive pay and benefits.Duties: Greet...


  • Niagara Falls, Canada Midas Niagara Falls Full time

    Responsibilities: - Manage and oversee the daily operations of the automotive service department - Provide excellent customer service and ensure customer satisfaction - Schedule and assign work to automotive technicians and service advisors - Monitor and maintain inventory levels of automotive parts and supplies - Ensure compliance with safety regulations...


  • Niagara Falls, Ontario, Canada Northern Auto & Tire Full time

    Northern Auto & Tire is a Full Service and Tire Shop located in Niagara Falls, ON. We specialize in servicing fleets of all sizes and are an authorized Goodyear TSN dealer, allowing us to service all National accounts and accept all Fleet Cards. Our factory trained technicians stay up-to-date with the latest vehicle technology through monthly training...


  • Niagara Falls, Canada Midas Niagara Falls Full time

    Responsibilities: - Manage and oversee the daily operations of the automotive service department - Provide excellent customer service and ensure customer satisfaction - Schedule and assign work to automotive technicians and service advisors - Monitor and maintain inventory levels of automotive parts and supplies - Ensure compliance with safety regulations...


  • Smiths Falls, Canada Smiths Falls Nissan Full time

    **About us** Smiths Falls Nissan is a small business in Smiths Falls, ON K7A 5B8. We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Modern office setting **Overview**: **Duties**: - Greet customers and provide them with exceptional service throughout their visit - Listen to customers'...


  • Niagara Falls, Ontario, Canada Midas Niagara Falls Full time

    Responsibilities: Manage and oversee the daily operations of the automotive service department Provide excellent customer service and ensure customer satisfaction Schedule and assign work to automotive technicians and service advisors Monitor and maintain inventory levels of automotive parts and supplies Ensure compliance with safety regulations and company...


  • Smiths Falls, Canada Mike Fair Chevrolet Buick GMC Cadillac Ltd. Full time

    Mike Fair Chevrolet Buick GMC Cadillac Ltd. is a family owned automotive dealership looking for highly motivated individuals to join our service team. With over 30 years serving the Smiths Falls, Perth, and surrounding areas we are looking for career-minded self starters. **Main duties include**: - Handling daily customer visits in the service drive thru,...