Automotive Service Advisor

5 months ago


Smiths Falls, Canada Mike Fair Chevrolet Buick GMC Cadillac Ltd. Full time

Mike Fair Chevrolet Buick GMC Cadillac Ltd. is a family owned automotive dealership looking for highly motivated individuals to join our service team. With over 35 years serving the Smiths Falls, Perth, and surrounding areas we are looking for career-minded self starters.

**Main duties include**:

- Handling daily customer visits in the service drive thru, greeting guests upon arrival and managing their service visit.
- Assisting in the diagnosis of customer vehicle issues, inspecting vehicles, and documenting customer issues as required.
- Reviewing and selling required and recommended service repair and maintenance work.
- Processing all customer repair order paperwork and handling payment.
- Establish clear pricing and time estimates and ensure promise time commitments are met.
- Establish and maintain good relationships with customers both externally and internally.
- Achieve monthly sales and customer satisfaction targets.
- Support the service team with other tasks and responsibilities as required.

**Requirements**:

- Previous experience as an Automotive Service Advisor/Consultant or similar is preferred but not required
- Exceptional customer service skills
- Positive attitude and customer-focused mindset
- Proficient computer skills
- Flexibility and organizational skills
- Friendly and outgoing personality
- Strong work ethic

**We offer**:

- Group health and dental plan
- Defined contribution RRSP plan
- Employee discounts
- Comprehensive initial and ongoing training and development
- Strong management support
- Expected pay range for this position when including performance bonuses and benefits is $60,000 to $90,000 per year

Please forward your resume in confidence. We thank all applicants for their interest however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: From $22.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Smiths Falls, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person



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