Outside Sales Key Account Manager

7 months ago

Remote, Canada TallGrass Full time

**About TallGrass Natural Health**

TallGrass Natural Health is the leading omnichannel partner taking care of everything natural brands need to grow sales in Canada. We partner with brands and connect them to Canadian retailers, health care professionals and ecommerce platforms to reach natural consumers. Our mission is to inspire and empower Canadian consumers to take a holistic approach to wellness. As a certified B Corp, TallGrass must continually meet rigorous standards of social and environmental performance, accountability, and transparency. Our current brand partner portfolio includes Botanica, MegaFood, Host Defense, Manuka Health, Naturtint, Annemarie Borlind, Renew Life, NeoCell, Burt’s Bees and Herbasante/Alterra.

**Our Core Values**
- Celebrate - We work hard, play hard and laugh hard.
- See the big picture - We see, understand and care about the whole process.
- Build community - We nurture our relationships and ourselves.
- Follow through - We honour the trust people place in us.
- Show gratitude - We respect and appreciate everyone's contribution.
- Do good - We care about the health of all people and our planet.

**About the role**:
We are looking for a values-aligned Key Account Manager to join our GTA-based sales team in a permanent, full-time capacity. As a Key Account Manager, your mission is to surpass TallGrass sales targets by providing outstanding customer service to a defined territory of new and existing customers, building and maintaining a regular call cycle, developing business plans and marketing for customers, coordinating demos and trainings for both retail staff and consumers. Some travel, attendance at tradeshows, educational seminars and sales meetings will be required.

**What you will be doing**:

- **Presence**: Continuously build strong relationships with retail staff and buyers through regular monthly visits and consistent exposure to TallGrass brands through consistent sampling and product updates
- **Performance Driven**: Consistently exceeds quarterly sales by brand budget as defined by Sales Management
- **Inspire through education**: Demonstrate strong product knowledge and education ability while executing, coordinating and completing all brand training requirements with retailers, annually
- **Analysis aptitude**: Consistently manage budgets and execute marketing programs, including ads and demos, to meet or exceed ROI goals
- **Strategic Focus**: Achieve and surpass goals on new item placement, off shelf and top selling product placement

**You have/you are**:

- **Experience in the industry -** You have previous Outside Sales Account Management experience and natural health retail experience, preferably as buyer/manager
- **People Person** - You continuously build strong relationships with retail staff and buyers
- **Team player** - You love to collaborate and seek to build strong relationships with other TallGrass stakeholders such as co-workers and vendors.
- **Performance driven** - You consistently exceed quarterly sales by brand budget by partnering with retailers on promotions, marketing, demos and events
- **Walk the walk and talk the talk** - You are passionate about the natural health industry, our brands and our company and that’s reflected in your lifestyle
- **Share your knowledge with passion** - You enjoy teaching and talking with people about products, nutrition and natural living
- **Marketing innovation** - You consistently manage marketing programs with creativity to grow your sales
- **Organized almost to a fault -** You are uber organized, detail oriented and as a result can effectively manage your time and prioritize your tasks.
- **Clear and effective communicator** - You are able to clearly and effectively communicate, both written and verbally, with coworkers at TallGrass, our customers and our vendors.
- **Road Warrior** - You love being on the road and visit the stores in your territory regularly and consistently.
- **Entrepreneurial mindset** - You care about the business in your territory as if it were your own and are a self-motivated, ambitious, high-achiever.
- **Open to new ideas** - You have a willingness to learn new things and are adaptable and flexible
- **Creative problem solver and resolution seeker** - You come to the table with potential solutions to problems you encounter.
- **Technologically Savvy** - You have excellent computer skills including MS Office skills (Excel Word, Outlook) and a willingness to adapt to new programs and tools

**What can you expect?**
- Competitive compensation
- Wellness program and health benefits
- Staff product allowance and discount
- Education assistance
- Paid time off to volunteer
- Profit sharing and savings plan
- Regular team socials and company events

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