Service Manager

5 months ago


Mount Forest, Canada Cooks Garage Full time

Job Summary:
**Duties**:

- Manage daily operations of the service department
- Supervise and support a team of mechanics and service advisors
- Ensure quality repairs and maintenance services are provided to customers
- Handle customer inquiries, issues, and complaints with professionalism
- Utilize mechanical knowledge to assist with complex automotive repairs
- Implement strategies to increase sales and profitability through upselling services

Qualifications:

- Previous experience as a mechanic or in automotive repair is essential
- Proficiency in cash handling procedures
- Exceptional customer service skills with a focus on customer satisfaction
- Sales experience within a dealership environment is preferred
- Strong mechanical knowledge to effectively communicate with technicians
- Ability to lead and motivate a team towards achieving department goals
- Proven track record in upselling services to customers

Pay: $17.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person



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