Store Manager

4 months ago

Mount Forest, Canada Tirecraft Full time

**Store Manager**
Superior Tirecraft, Mount Forest ON

**Tirecraft Ontario** is a proudly Canadian owned and operated expert in tires and tire services. We are presently seeking a qualified individual to fill the position of Store Manager to oversee employees, support sales and grow, maintain customer relationships, and day-to-day operational activities. We are looking for someone who is up for a challenge and is willing to jump in to do what it takes to provide the best possible service.

**Benefits**:

- Benefits Package including Health and Dental coverage + more
- Employee Assistance Program (EAP)
- Employee Purchase Program (deals deals deals)
- Birthday off with pay
- Endless paid training
- Future ownership opportunities; Employee Stock Ownership Plan

**Responsibilities**:

- Support and promote profitable sales and service grow, by facilitating outstanding customer service in all business segments.
- Achieve annual sales, margin, expense and profit objectives for the store.
- Establish annual performance objectives with each Team Member that is linked to the overall business plan for the store.
- Review/establish career goals/aspirations and put training resources in place to support team member’s objectives.
- Develop and implement advertising and promotional programs per the annual business plan.
- Monitor controls on all Company assets (on an ongoing basis) including inventory, receivables, payables, equipment, tools, vehicles, etc.
- Ensure all business activities are conducted per the prescribed operations guidelines and policies.
- Conduct process reviews with team on a regular basis to ensure process of continuous improvement is achieved.
- Ensure phones are answered promptly and customers are serviced in a timely, thorough, and professional manner.
- Continually support and communicate with Team Members clearly, defining responsibilities and expectations.
- Conduct monthly staff meetings to review store performance, changes required, gain staff input, incorporate Health and Safety review and inspection, Peer Charts, Progress, Customer Service, and Shop Cleanliness.
- Foster a work environment where Health and Safety is the team’s number one priority.
- Ensure workers under their supervision receive adequate training in their specific work tasks to protect their health and safety.

**Qualifications**
- Minimum 5 years’ experience in a Management role
- 1-2 years’ experience in a Service Advisor role
- Computer literate and strong accounting/financial knowledge
- Understanding of the maintenance required on all operations service equipment’s
- Knowledgeable of Health and Safety regulations and training
- Business Experience - Secure and manage Company assets while achieving Company ROI objectives
- Communication and problem solving skills
- Ability to engage the team
- Valid Driver’s License with a clean abstract
- Maintain a professional and clean appearance at all times.

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