Call Centre Agent

6 months ago


Toronto, Canada Sunrise Tree Guest House Full time

Job Overview:
**Responsibilities**:

- Answer incoming calls and respond to customer inquiries
- Make outbound calls to potential customers
- Provide information about products or services
- Upsell products and services to increase revenue
- Maintain customer records by updating account information
- Resolve product or service problems by clarifying the customer's complaint
- Conduct data entry tasks accurately

**Requirements**:

- Proficient in English; bilingual in Spanish is a plus
- Excellent communication and phone etiquette skills
- Strong sales and customer service skills
- Ability to analyze customer needs and recommend appropriate solutions
- Efficient data entry skills

Join our team as a Call Center Representative and embark on a rewarding career in customer service and sales.

**Job Type**: Part-time

Pay: $16.80-$22.50 per hour

**Benefits**:

- Paid time off

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: On the road


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