Claims Advisor I

2 weeks ago

North York, Canada TD Bank Full time

**Work Location**:
North York, Ontario, Canada

**Hours**:
35

**Line of Business**:
TD Insurance

**Pay Details**:
$49,050 - $73,600 CAD

TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.

In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number-one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers.

TD Insurance Auto Centre Teams provide a 'one stop shop' for customers by making it easy to address all their auto claim needs—they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long-lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice.

**Job Details**

If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team.

We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need.

**What You'll Do**

You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish.

No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities:
**Make an Impact**:

- Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy
- Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims
- Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle
- Contribute to team productivity objectives by maintaining a positive file count and open/close ratioCollaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non-preferred shops)

**Experience Growth**:

- **Cultivate our Culture of Care**:

- Be available to greet and welcome customers as they arrive at TD Auto Centres
- Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries
- Participate as a member of the team and contribute to a positive work environment

**Job Requirements
**What You Need to Succeed**

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
- One or more years of claims adjusting experience is preferred, but we’re excited to welcome applicants without specific claims experience and are curious about the industry; postsecondary education considered an asset
- Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients
- Superior time management skills and thrives in a fast-paced environment with competing priorities
- Proven ability to negotiate positive outcomes when reasonably possible
- Demonstrated clear and professional written and verbal communication skills and a well-practiced active listener
- Strong ability to conduct thorough investigations; can effectively analyze evidence and identify discrepancies or gaps in data and reports
- Demonstrated support for company process improvements
- Provincial claims licensing may

  • Insurance Claims Advisor

    8 months ago

    North York, Canada Great Oak Full time

    **NORTH YORK, ON**: Great Oak Litigation Support is a unique to industry, innovative and fast-growing litigation support firm. We specialize in the quantification of insurance claims, including past and future loss of income, future cost of care calculations, vocational assessments, transferable skills analysis, labour market analysis and Income Replacement...

  • Claims Representative I

    2 months ago

    North York, Canada belairdirect Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Assessor

    4 days ago

    North York, Canada Ministry of Health Full time

    Do you have an interest in providing timely, accurate and cost-effective delivery of claim services to healthcare providers and the public in support of the Ministry of Health's healthcare delivery strategies? If so, bring your knowledge of medical terminology, human anatomy and your ability to authenticate, adjudicate and facilitate payment of claims for...

  • Advisor, Claims Technical

    6 months ago

    North York, Canada Definity Financial Corporation Full time

    Job ID : 6819 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : North York, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back...

  • Automotive Service Advisor

    6 months ago

    North York, Canada R&S Auto Service Ltd Full time

    If your day at work looks like competing with others to make commissions while lacking a teamwork environment & leadership to help you grow, it's time you find a new home. Many times I see people give up on their goals just because the environment they’re in does not support them to win, it simply lacks leadership and a growth mindset. This ends up...

  • I&it Quality Assurance Lead

    6 months ago

    North York, Canada Ministry of Health Full time

    You will be providing leadership, expertise and technical oversight to internal stakeholders, team members, and consultants regarding Quality Assurance standards, system quality and adherence to standard methodology across a wide suite of technologies and enterprise business services. If this is you, we encourage you to bring your testing expertise to...

  • Education & Training Advisor (Bilingual)

    6 months ago

    North York, Canada Contact North Full time

    **Join Our Dynamic Team!** **Help Provide Online Education and Training Opportunities to Residents in North York!** Are you passionate about empowering people through online education and training leading to jobs? Do you thrive in a collaborative and dedicated team environment? If so, a career opportunity awaits you with Contact North I Contact Nord! At...

  • Claims & Customer Service Representative (Temporary)

    6 months ago

    North York, Canada CDSPI Full time

    **About the job** Reporting to the Manager of Insurance Advisory Services, this position is responsible for providing high quality, front-line service to new and existing clients. By acting as a first line of contact for prospective clients and working with insurers, adjusters, and clients to keep accounts updated, the Claims & Customer Service...

  • Vip Travel Advisor

    6 months ago

    North York, Canada Direct Travel Full time

    **VIP Travel Advisor - Sabre -** Remote** **Embark on the next step in your career journey with Direct Travel!** To make travel reservations for C-Suite (or similar) corporate travellers in accordance with their travel policy, covering all aspects of VIP business travel. This is a fully remote position. Expedition Expectations - Deliver outstanding level...

  • Corporate - Travel Advisor

    6 months ago

    North York, Canada Direct Travel Full time

    Corporate Travel Advisor - Remote - Embark on the next step in your career journey with Direct Travel! - As a Corporate Travel Consultant at McCord Travel, A Direct Travel company, you will be working in an exclusive environment that caters to our long-standing business and public sector clients while collaborating directly with the director and team. This...

  • Education & Training Advisor

    6 months ago

    York, Canada Contact North Full time

    **Join Our Dynamic Team!** **Help Provide Online Education and Training Opportunities to Residents in York Region!** Are you passionate about empowering people through online education and training leading to jobs? Do you thrive in a collaborative and dedicated team environment? If so, a career opportunity awaits you with Contact North I Contact...

  • Service Advisor

    8 months ago

    North Bay, Canada North Bay Subaru Full time

    **North Bay Subaru is hiring a Service Advisor!** **What is it?** Service Advisor's are the first point of contact for customers coming into the Service department. They are responsible for building lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work...

  • Advisor, Compliance

    4 months ago

    North York, Canada Shinhan Bank Canada Full time

    **Advisor, Compliance (RCM)** **Primary Purpose of the Role/Job** The Advisor, Compliance, will report directly to and assist the Director, Compliance (RCM) in matters relating to applicable laws and regulations such as the Bank Act (“BA”); Accessible Canada Act; Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations (“PCMLTFR”)...

  • Dsm Tracking

    6 months ago

    North York, Canada Enbridge Contingent Talent Community Full time

    **Work options**: Hybrid In-Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday) - 3 month Contract - Hybrid: 500 Consumers Rd, North York, Ontario, M2J 1P8 At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees. To...

  • Dsm Tracking

    6 months ago

    North York, Canada Enbridge Contingent Talent Community Full time

    **Work options**: Hybrid - 6 month Contract - Hybrid: 500 Consumers Rd, North York, Ontario, M2J 1P8 At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for customers, communities, investors, regulators and policymakers, and employees. To meet that goal, Enbridge is partnering with Raise—a leading...

  • Group Travel Advisor

    6 months ago

    North York, Canada Direct Travel Full time

    Group Travel Advisor - Sabre - Remote- Embark on the next step in your career journey with Direct Travel!- Responsible for successful research and completion of comprehensive, accurate and cost-effective group travel arrangements for direct travel clients within company policies, with the Meeting and Events Team.This is a fully remote position- Expedition...

  • HR Advisor

    6 months ago

    North York, Canada Lumacare Full time

    '''Job Overview''' Client & Family-Centered Care Is At The Heart of Everything We Do At Lumacare! Lumacare believes Client and Family-Centered Care is based on a philosophy of care, treatment and support that empowers Clients to be active and knowledgeable partners in their health care. Whether you join Lumacare in a client facing role, in a leadership...

  • Corporate Travel Advisor

    6 months ago

    North York, Canada Direct Travel Full time

    **Corporate Travel Advisor - Amadeus - Remote** **Embark on the next step in your career journey with Direct Travel!** As a key member of the Corporate Travel Division, the Corporate Travel Counselor will support our Vancouver office. The Corporate Travel Counselor will be responsible for handling all aspects of corporate travel arrangements for our...

  • Automotive Service Warranty Advisor

    7 months ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Lexus Northshore is hiring for a Automotive Service Warranty Advisor to join the team! **Overview**: Reporting to the Fixed Operations Manager, the Warranty Administrator performs a wide range of administrative and office support duties in the Parts & Service Department. **Responsibilities**: - Accurately coding warranty claims and...

  • Financial Advisor

    2 weeks ago

    Ahuntsic North, Canada RBC Full time

    Job Summary Job Description *This is an opportunity for candidates to express their interest in current and future Financial Advisor positions acrossour OttawaCommunities. Includes locations such as; Ottawa Central, Ottawa East, Orleans, South Keys, etc. Qualified applicants will be contacted to review their resume in more detail. As an RBC Financial...