I&it Quality Assurance Lead

3 days ago

North York, Canada Ministry of Health Full time

You will be providing leadership, expertise and technical oversight to internal stakeholders, team members, and consultants regarding Quality Assurance standards, system quality and adherence to standard methodology across a wide suite of technologies and enterprise business services.

If this is you, we encourage you to bring your testing expertise to assist with the implementation of new and revised business and mission-critical information technology solutions. This opportunity for QA I&IT Lead within the Payment and Registration I&IT Solutions Branch (PRSB) would support the testing of mainframe and legacy IT systems required to register eligible Ontarians for OHIP, including integration with ServiceOntario, Ontario Health, Medical Claims Payment System (MCPS) and the broader healthcare digital ecosystem.

The PRSB within the Health Services I&IT Cluster (HSC) is responsible for the development, sustainment, improvement and modernization of core I&IT solutions for the OHIP Program. These mission and business-critical solutions include registering eligible Ontarians for OHIP and associated health insurance-related programs, the medical claims payment to service providers and providing integration with ServiceOntario and external stakeholder (Ontario Health, Cancer Care Ontario, etc.) delivered systems. The HSC is accountable for developing, testing, and enhancing Ministry of Health/Ministry of Long-Term Care/HSC business I&IT solutions.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this role, you will:

- provide project leadership and technical direction to team members to deliver system testing services; manage the Quality Assurance (QA) framework to ensure that all solutions meet the highest level of quality; assist clients in meeting their business requirements and achieving their business objectives;
- provide governance, compliance and lead initiatives associated with continuous improvement strategies for quality assurance and efficiency from conception to completion;
- plan, develop and oversee all technical aspects of quality assurance for IT projects that utilize Agile and DevOps methodologies software development practices and management of best practices and QA tools;
- produce related testing documentation such as test strategies, test plans, test cases, automation test scripts, defect logs, and test results reports

**How do I qualify?**:
**Technical Knowledge and Skills**:

- You have knowledge of and experience with quality assurance principles, practices, methods, techniques, metrics and tools and the software development lifecycle (such as Waterfall and Iterative), and understanding of current state of the art technology and trends in the area of quality assurance, to lead the quality assurance elements of IT projects.
- You can oversee the implementation of all aspects of the quality assurance program across the discipline as well as ensure quality products and services are in compliance with ministry and corporate directives and guidelines.
- You have knowledge of I&IT strategies, plans, standards, directives and testing methodology and tools; and Accessibility for Ontarians with Disabilities Act (AODA) compliance requirements.
- You have proven knowledge of standard debugging and testing techniques at different levels (unit, integration, system, UAT, and so forth).
- You have demonstrated knowledge for all phases of testing mainframe including representative programming languages and tools (such as COBOL, JCL, Cognos and so forth)
- You have knowledge of relational database management systems technologies (such as Oracle, DB2, IMS) and query/retrieval packages (eg SQL, ISPF utilities)to examine databases and manage test data.

**Leadership, Planning, and Project Management Skills**:

- You have knowledge and understanding of quality assurance task budgeting/level of complexity and scheduling to estimate and control deliverables and timelines.
- You possess project management skills with knowledge of project management techniques and methodology to effectively manage the testing effort for large and small projects concurrently for a variety of portfolios/client groups.
- You provide technical advice, guidance and leadership to team members, including developin

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