IT Operations Specialist

2 weeks ago


Toronto, Canada The Macaulay Child Development Centre Full time

**The Macaulay Child Development Centre** is a multi-service, child care and family support agency.

Established in 1932 as a non-profit, charitable organization, Macaulay promotes the optimal development of children in partnership with their family and community.

Macaulay programs share a common commitment to prevention, early intervention and inclusion of children with special needs.

**IT Operations Specialist**
**Permanent Full Time**

**COMPETITION NUMBER**:C/E23-01-23

**HOURS OF WORK**:7 Hours per Day

**START DATE/TERM**:Immediately

**REPORTS TO**:Manager, Information Technology

***:
This position provides IT Support to the agency; support users by identifying problems and finding solutions related to network, servers, computer hardware, software and desktop.

**RESPONSIBILITIES**:

- Provide tier 2 support.
- Support administration of Office 365, Windows Server 2012R2, 2016, 2019, Hyper-V/Cluster, AD, DCHP, DNS, GPO, IIS, RDP, SQL, and WSUS.
- Maintain and support backup & recovery process using Veritas, include DR Backup/Veeam/Syncovery, or similar products.
- Network Security (firewall, switch, Wi-Fi, VPN, certificates, patches/updates, Anti-Virus).
- VoIP Phone setup and troubleshooting.
- Analyze existing setup and recommend/implement improvements to systems to ensure stability, security, and added functionality.
- Maintain and develop the intranet website (SharePoint Online).
- Create and recommend changes to processes, procedures and documentation.
- Ability to provide generalized end‐user training.
- Analyze data for reporting and/or performance (trend) analysis for the leadership team.

**QUALIFICATIONS**:

- University degree in Computer Science, Information Systems, Information Technology, or an acceptable combination of education and experience.
- Minimum of 4 years of direct work experience in Microsoft enterprise environment with progressively increasing responsibilities.
- Certifications preferred - Cisco CCNA, A+, Network +, Microsoft Certifications.
- Knowledge of implementing, configuring, and administering networking equipment (firewall/switch/Wi-Fi) and Windows Server 2012R2, 2016, 2019, Windows 7/10.
- Knowledge in system and network architecture, design, configuration, disaster recovery, business continuity, storage management, and performance monitoring.
- Ability to write concise and accurate technical documentation for internal IT use and end-user training purposes, and maintaining accurate records of system configurations and inventory.
- Possess excellent written and verbal communication skills, and highly analytical aptitude.
- A proven self-starter requiring mínimal supervision, highly motivated and proactive.
- Maintains confidentiality of all computer-based information related to the organization, its clients and its employees.
- Strong organizational capabilities to manage multiple projects with the ability to multi-task and prioritize effectively.
- High degree of initiative and problem solving with keen attention to details.
- Ability to work independently and within a team environment.
- Acceptable Vulnerable Sector Police Reference Check.

**SALARY**: IT Operations Specialist Salary Scale ($60, 000 - $70, 000 per annum) with Competitive Benefit Package (health & dental), Define Pension plan, and paid time off entitlements (starting at 20 vacation days & 3 float days)

**THIS POSITION IS NOT WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.**:
**INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT**:
March 24th, 2023 - March 31st, 2023

**DATE POSTED**:March 24th, 2023

The Macaulay Child Development Centre values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff group.

The Macaulay Child Development Centre offers accommodation for applicants with disabilities in its recruitment process. If you are contacted by the agency regarding a career opportunity, please advise if you require accommodation.

We thank all applicants for their interest in our organization, however only those selected for an interview will be contacted.

This document is available in alternate formats upon request.

The Macaulay Child Development Centre is committed to service and employment equity.

Additional Qualifications

**Education**:

- University degree in Computer Science, Information Systems, Information Technology, or an acceptable combination of education and experience

**Skills**:

- Minimum of 4 years of direct work experience in a Microsoft enterprise environment with progressively increasing responsibilities.



  • Toronto, Canada Firmex Full time

    Firmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada. The company’s Firmex VDR service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents for due diligence, litigation and compliance. As the Operations Specialist, you’ll be...


  • Toronto, Canada OTT Financial Group Full time

    We are looking for Operations Specialist, Trading Analysis Specialist and Risk Control Specialist to support the growth of our business in North America and Asia. The Specialists will have the chance to be exposed to various aspects of business operations in payments, foreign exchange, financial technology and those related middle-office work, such as risk...


  • Toronto, Ontario, Canada OTT Financial Full time

    We are looking for Operations Specialist, Trading Analysis Specialist and Risk Control Specialist to support the growth of our business in North America and Asia. The Specialists will have the chance to be exposed to various aspects of business operations in payments, foreign exchange, financial technology and those related middle-office work, such as risk...


  • Toronto, Canada OTT Financial Full time

    We are looking for Operations Specialist, Trading Analysis Specialist and Risk Control Specialist to support the growth of our business in North America and Asia. The Specialists will have the chance to be exposed to various aspects of business operations in payments, foreign exchange, financial technology and those related middle-office work, such as risk...

  • Operations Communication Specialist

    Found in: Talent CA C2 - 2 weeks ago


    Toronto, Canada Porter Airlines Full time

    Job Summary The fixed-term Operations Communications Specialist, reporting to the Manager, Systems Operations Control, is the communications focal point in the System Operations Control Centre (SOCC). Under the Supervision of the Duty Officer, they are responsible for the timely dissemination of clear and concise operational information across both the...


  • Toronto, Canada RLDatix Full time

    Deal Desk Specialist Location: NAM Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world,...

  • Ad Operations Specialist

    Found in: Talent CA C2 - 2 weeks ago


    Toronto, Canada Vantage Full time

    Ad Operations Specialist The Ad Operations Specialist is responsible for overseeing the day-to-day activities of client accounts. The Ad Operations Specialist will develop an understanding of our retail partners business and maintain a positive relationship to position Vantage as their strategic long-term retail media network resource. You will assist...

  • Train Service Planning Specialists

    Found in: Talent CA C2 - 2 weeks ago


    Toronto, Canada ONxpress Operations Inc. Full time

    Job description Responsibility Our service planning process involves developing timetables, crew plans, and equipment rosters. Depending on your interest and skillset, you will be involved in the development and refinement of some or all of these TSP components.  You will ensure our operational plans provide more frequent service while optimising...


  • Toronto, Canada Hire IT People Inc Full time

    **Role - Data Quality Specialist** **Location: Toronto, Canada** **Duration: Fulltime** **Responsibilities**: - Work collaboratively with cross-functional teams, including engineering, operations, and business groups to ensure that all quality initiatives are aligned with the organization’s overall business objectives. - Responsible for defining and...

  • Manager - Solution Architect

    Found in: Talent CA C2 - 2 weeks ago


    Toronto, Canada ONxpress Operations Inc. Full time

    Job description Accountability Establishing a systems architecture for the Enterprise Applications, that enables systems integration between cloud native applications, databases and commercial off-the-shelf (COTS) software. The architecture should allow fast and efficient continuous deployments, and operations. Sustainability and continuous...

  • Operations Communication Specialist

    Found in: Jooble CA O C2 - 1 week ago


    Toronto, ON, Canada Porter Airlines Full time

    Job Description: Job Summary The fixed-term Operations Communications Specialist, reporting to the Manager, Systems Operations Control, is the communications focal point in the System Operations Control Centre (SOCC). Under the Supervision of the Duty Officer, they are responsible for the timely dissemination of clear and concise operational...


  • Toronto, Canada OCS Full time

    About Us The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the provincial online store for recreational cannabis in Ontario and are the exclusive provincial wholesaler to authorized private retail stores. Working at the OCS is a unique opportunity to be part of an agile start-up in a...

  • Specialist Cyber Operations

    Found in: beBee jobs CA - 2 weeks ago


    Toronto, Ontario, Canada Air Canada Full time

    Job Description Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Cyber Security Operations Centre Specialist will be working in a fast paced and innovative...


  • Toronto, Canada Resolver Full time

    Resolver operates as a hybrid workforce where you can choose to work at home, in the office, or a mix of both. For this particular role, it would be great if you could come and hang out in real life once a quarter at our Toronto office!_ Resolver is looking for a **Marketing Operations Specialist** to optimize the automation process while ensuring...


  • Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Operations Specialist is responsible to analyze all relevant facts gathered and assign...

  • Marketing Communications Manager

    Found in: Jooble CA O C2 - 2 weeks ago


    Toronto, ON, Canada Push Operations Full time

    Owned by Janet Zuccarini, Gusto 54 Restaurant Group is a tribute to food, family, innovation, and design that respects the past while rewriting the rules. Our mission is to build the most culturally relevant and celebrated collective of restaurants and culinary experiences in the world. Each of our concepts are rooted in transporting experiences – complete...


  • Toronto, Canada Resolver Full time

    Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both._ Resolver is looking for a **Marketing Operations Specialist** to optimize the automation process while ensuring operational excellence across all platforms, as well as provide insight into the demand generation process. You'll leverage process,...


  • Toronto, Canada IFDS Group Full time

    Client Operations Specialist - Int'l Permanent 30 Adelaide Str, East Toronto, Ontario, M5C 3G9 Canada* Client Operations Specialist* Do you posses a high level of reliability, precision and attention to detail? Are you looking to start your career in Business Operations? Our Business Operations Team has an opportunity for a Client Operations Specialist. The...

  • Sales Operations Support Specialist

    Found in: Talent CA C2 - 2 days ago


    Toronto, Canada ISC Full time

    Company Name:ESC Corporate Services Ltd.Location: Toronto, OntarioStatus: Full-time Permanent Job Close Date: May 20th, 2024We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration,...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...